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May 18th, 2018 08:00

R720 Hang in boot

Hello!


One of our R720 servers is hang in boot. It no show any error, only freeze after CPLD check (the keyboard dehabilited after this moment).

We try to boot at minimum configuration but it still hanging.

Can you help us to fix it?

Moderator

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6.2K Posts

May 18th, 2018 10:00

Hello

If the server will still not complete POST at minimum to POST then you will likely need to replace one or more of the remaining hardware components.

One additional step you can try is to clear NVRAM via jumper. Any time you install/uninstall/disconnect/reconnect hardware that is not hot plug or change jumper settings you should disconnect power from the system. Disconnecting power for about one minute will drain flea power and clear volatile memory. Draining flea power can help resolve many issues.

What was the state of the server before this issue started? What happened when you encountered the issue, what were you doing?

Thanks

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