USB 3.0 not recognized by R730

Youssef_souhail,

The R730 3.0 USB ports are only on the internal port and the 2 ports on the rear of the server, the remaining ones are only USB 2.0. Also USB 3.0 needs to be enabled in the BIOS as well. You do this by accessing the system BIOS - Integrated Devices - then change USB 3.0 Setting to Enabled. 

Let me know if that is enabled and if you're using one of the 3.0 ports I specified.

Hi Chris,

i am using the ports no the rear as the one on the front is 2.0, and as i said the USB 3.0 settings are enabled under the BIOS but they are not recognized under the lifecycle.

What is the OS you are trying to install? As the process is different by OS. If you follow this link it will lead you to a walkthrough involving the USB 3 driver in for the install. I think the issue you are seeing is due to the Lifecycle Controller not having the driver. I would recommend updating with the Lifecycle Controller OS Driver pack, and then follow the steps on the link I provided for installing the OS. 

I know this is an old post, but I wanted to share that I have now encountered the same symptom under the following conditions:

Two different Dell PowerEdge R230

Two different USB 3.1 Samsung FIT Plus 64GB drives

Symptom:

1. Attempt installation on USB3.0 internal port; does not show up in BIOS boot order list along with other drives
2. Attempt installation on rear USB3.0 ports; same thing
3. Attempt installation on front USB2.0 port; shows up fine

I can also verify that on one of the R230's I fully updated the iDRAC/Lifecycle Controller to the latest as of last week but without a change in the symptom.

I also verified that all the USB ports are enabled.