2 Posts
1
2162
VRTX Shared PERC 8 - STOR10 and STOR9 errors
I recently received a VRTX chassis and am getting the following errors after resetting the CMC to factory default:
STOR10: Access to shared storage will not be available, because the RAID controller is unable to turn on.
STOR9: No RAID controllers have been detected. Access to shared storage will not be available.
Both CMC's are on the latest firmware: 3.21.200.201909170048
Main-Board firmware is latest I can find: 2.21.A00.201510302495
The manuals say I need to update firmware to resolve this, which I can't - because it's on the latest.
Any idea what I can do to get the PERC 8 working again?
stroebs
2 Posts
1
June 11th, 2020 12:00
Fixed my own issue. Must've been a bad seating of the CMC cards or the PERC8 itself.
Steps:
/shrug
jaha_97
1 Message
0
November 13th, 2022 23:00
Hello.
I had a same issue on VRTX after changing mainboard and CMC.
Both PERC8 RAID controllers were not visible in Storage>Controllers overview.
I can confirm that this solution above works.
My steps:
1. Updated CMC card to the latest firmware version available 3.41
2. Configured CMC and iDRAC IP address settings
3. RAID controllers still not visible
4. Powered VRTX off, disconnected power, removed chassis cover, performed "power flea" by holding power button for 15-20 sec
5. Changed place of CMC card from SLOT1 to SLOT2 (I have only one CMC installed, if you have two, switch their place)
6. Switched places for PERC8 controllers (hint: controllers should blink green light after power on)
7. Booted, checked IP config, opened web interface and both PERC8 showed up!
Huge thanks to @stroebs for sharing the solution, you saved my day!
Best regards,
Faris