Unsolved
This post is more than 5 years old
5 Posts
0
1571
iDrac Enterprise 6 in R610
I purchase a Dell iDrac Ent 6 board which I have placed in a R610 server. The iDrac version is 1.70. I'd like to update it. What file should I use? Link?
Associated with that I am having trouble launching the virtual console. I received support with this issue before, but can't remember the process to fix it. It included associating a certain java file with Chrome browser and something similar with IE.
The service tag of the server is .
Thank you.
Anonymous
5 Practitioner
5 Practitioner
•
274.2K Posts
0
April 8th, 2016 15:00
Hello.
Before updating the iDRAC, first of all update the system BIOS followed by LifeCycle Controller(LCC) and then iDRAC. See links below:
BIOS 6.4.0: www.dell.com/.../DriversDetails
iDRAC 1.85: www.dell.com/.../DriversDetails;fileId=3521762827&osCode=WS8R2&productCode=poweredge-r610&categoryId=ES
iDRAC 1.92: www.dell.com/.../DriversDetails;driverId=KG43R
iDRAC 2.85: www.dell.com/.../DriversDetails;driverId=J7YYK
LCC 1.7.5: www.dell.com/.../DriversDetails
After these updates, try re-launching the virtual console.
flashgordon23
5 Posts
0
April 11th, 2016 07:00
Thanks for your help. The BIOS and LCC updated proerly. The iDRAC 1.85 when uploaded indicated that it was the wrong format. The other iDRAC links were invalid.
flashgordon23
5 Posts
0
April 11th, 2016 07:00
The "viewer.jnlp" file downloads when I attempt to launch the virtual console. I seem to recall from a previous support case that this file needs to have the appropriate association. I don't remember the correct association for this file.
Anonymous
5 Practitioner
5 Practitioner
•
274.2K Posts
0
April 11th, 2016 08:00
I was able to open the links. Find here the parent page for the relevant links: downloads.dell.com/.../poweredge-r610.html You can attempt to upgrade directly to iDRAC 2.85
Try to clear the web browser cache and add the iDRAC URL to the trusted sites; from the settings on the Virtual Console select Plug-in Type as Native instead of Java and allow for full access under Default action upon session sharing request timeout. Ensure you have the latest version of Java running.
flashgordon23
5 Posts
0
April 11th, 2016 08:00
When using Internet Explorer 11 I get "The webpage cannot be found" on all tabs after login. The file "viewer.jnlp" downloads when I use Chrome upon trying to launch the virtual console.