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August 10th, 2017 14:00

Installing Windows 2012R2 on a R610

I need Windows 2012R3 for my new camera software

I have a R610 with two 250 gig drives with a Raid 1  H700 RAID adapter

I updated the BIOS

I updated the Raid adapter firmware.

I updated  the drivers for OS Deployment

I updated the Lifecycle Controller

I still get media driver for your computer is missing.

Boot Manger is via the BIOS

I have clicked F10 when thru the os deployment including creating the raid 1 on my drives.

Where do I go from here?

Moderator

 • 

6.2K Posts

August 10th, 2017 16:00

Hello

I still get media driver for your computer is missing.

2012R2 should contain all of the necessary drivers to install the operating system. Make sure that the SATA mode is set to anything other than RAID. I don't think you can set it to RAID with a hardware controller installed, but check just to make sure. If RAID is enabled on the SATA then that could be the problem.

Any supported hardware, aside from the S100/SATA RAID, should not require additional drivers. If it is asking for additional drivers then it is likely hardware that was not purchased with the system that it wants a driver for.

Thanks

2 Posts

August 10th, 2017 21:00

The SATA was set to off.

I reinstalled the SAS 6  adapter  ...  I had installed a H700 adapter.

Tried installing the OS Windows 2012R2 .. it still was looking for a driver.

Installed Windows 2008R2 .. no problems. but not the OS I need.

Any other suggestions

Moderator

 • 

6.2K Posts

August 11th, 2017 09:00

Any other suggestions

There is most likely some device attached to the system that it is requesting a driver for. None of our supported hardware should require an additional driver. Disconnect items like your camera. You can follow the no POST troubleshooting guide:

www.dell.com/support/article/sln111201/

Thanks

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