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May 14th, 2021 13:00
Issue with PowerEdge R740XD
We have bought some new disks for our PowerEdge R740XD server. We have inserted 12 disks in the frontbays of the server. I can detect all 12 disks in the iDrac but the Windows Server 2019 OS does only detect 11 disks. I tried to upgrade the server firmware and chipset drivers but the new disk is not being added. In the Windows Admin Centre I see for our other R740XD it got a storage location like: Slot 3 but for this server the location of the disk is: "PCI Slot 0 : Adapter 0 : Port 0 : Target 11 : LUN 0"
The storage controller installed is: Dell HBA330 Mini (Embedded)
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DELL-Marco B
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May 17th, 2021 05:00
Hello,
did you make some change in the backplane configuration after Windows installed?
If so, please try to upgrade HBA330 drivers, it should resolve the issue.
You can download from here:
https://dell.to/3w5Excm
Thanks
Marco
baloah
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June 2nd, 2021 06:00
Thanks I will try that. I did modify the disks after the Windows installation
It exacly looks like this issue: https://www.dell.com/support/manuals/en-us/poweredge-t320/server_tsg/host-bus-adapter-mini-is-missing-physical-disks-and-backplane-in-windows
I will post you the results once I have upgraded the drivers.