PowerEdge 400SC Frequently Asked Questions - Updated 01/12/2007

PowerEdge 400SC Frequently Asked Questions

Where can I find the latest documentation or illustrated walkthroughs for my system?

PowerEdge 400SC System Documentation

At this location you will find these sections:

Latest Product Information: Information Update and Turning Off the Manufacturing Mode

User Information: User's Guide

Installation and Troubleshooting: Installation and Troubleshooting Guide, Service Manual and Processor Upgrade Installation Guide

Related Product Information: Operating Systems, Dell OpenManage Software, PowerApp Appliance Systems, PowerVault Storage Systems and PowerEdge Racks.

B.       Where can I find my system's hardware specifications and requirements?

PowerEdge 400SC Technical Specifications

At this location you will find a complete list of technical specifications for your system, including processor, memory, power, and environmental requirements.

Note: Due to the ever-changing and expanding industry of computer electronics, some information contained in the online technical specifications link may no longer be the most up-to-date. The most current technical information for your system can be found in the Hardware section of this document, under each type of applicable hardware.


II.       Hardware

These links will open a new page with specific hardware Frequently Asked Questions:

A.      Hard Drive Questions

B.      Memory Questions

C.      Processor Questions

D.      Integrated Device Questions

E.      PCI Device Questions

F.      Tape Device Questions

III.       Other Common Questions

A.       Where can I find detailed information on my system's power/environmental requirements?

Information such as amperage, voltage, wattage, heat dissipation, and operating/environmental temperatures can be found here:

PowerEdge 400SC Technical Specifications
We have developed a software tool called "Dell Rack Advisor" to obtain this type of information.
PowerEdge 400SC Environmental Data Sheet

B.       Where can I find the latest drivers, utilities, and applications from Dell for my system?

All drivers, utilities, and applications for the PowerEdge 400SC (as well as for all Dell systems) can be found on our Support website at http://support.dell.com. Simply choose your system type or provide the service tag of the system as needed, choose Downloads, then choose the operating system type. A list of system-specific files will then be made available for download.

C.       What are the unidentified devices in Windows 2000 Device Manager on my system?

The PowerEdge 400SC uses the Intel 875P "Canterwood" chipset. Windows Operating Systems do not have drivers native for this chipset, which will cause several devices to show up as unknown. This driver will resolve the issue:

Intel 875P Chipset

D.       What Operating Systems are supported on my system?

Logo certifications provide customers with an additional level of assurance that Dell has designed, tested and certified its products to rigorous standards established by Dell and the operating system vendors.

Systems that have been designed to meet industry standards enable customers to more readily deploy and maintain interoperable, integrated solution sets.

Dell encourages customers to visit the operating system vendor's hardware compatibility list to review details on the Dell systems that have passed certification testing.

Operating Systems Support and Logo Certification

E.       Where can I find Windows XP Home/Professional drivers for my system?

Given that the PowerEdge 400SC server (as with all PowerEdge models) is a server-class system, it has been validated and tested only with server-class operating systems including Windows 2000 Server/Advanced Server, Windows 2003 Server, Novell Netware, and Red Hat Enterprise Linux.

Desktop operating systems such as Windows XP might work with your system; however, driver support would need to be obtained through the manufacturers of the equipment for which drivers are needed. You might try consulting with other customers in our Dell Community Forums for advice on how to make such alternative operating systems function. Some customers have reported success with installing XP Professional on their systems.

F.       What are the 4 LEDs on the back of the system for?

These are diagnostic indicators. When they are all green, the system is operating normally. However, if after the Power On Self Test (POST) is complete, any of the LEDs are yellow, the system is in an alarm condition.

For information about the meaning of alarm codes see this link.

IV. Useful Resource Links

A.       Common Downloads

System BIOS
Dell Diagnostics
Promise SATA Files
Intel 875P Chipset

B.       Informational Sites

Dell Support Website
Dell Community Forums
Dell Upgrades Center
Google Web Search Tool
Microsoft TechNet
Microsoft Knowledge Base

C.       How-To Documents

What Are the Beep Codes for My Dell PowerEdge 400SC Server?
What Are the System Messages for My Dell PowerEdge 400SC Server?
How do I install drivers for my Intel Gigabit NIC in Microsoft Windows 2000?<ADMIN NOTE: Broken link has been removed / replaced from this post by Dell>

 

Message Edited by DELL-FAQ on 01-12-2007 02:33 PM