PowerEdge R310 does not detect hard drives

Question

DELL POWER EDGE R 310 Does not detect HD during installation ...

i have dell poweredge R 310 ,window sever 2003 has already installed but currupted i wan to refresh it , but system does not detect any HD installed in system, but when i boot from HD it can boot properly., can any one tell me step by step in easy words.Really you will help for my career..

Mushtaq

theflash1932 · Answer

I moved your post to its own thread, as it had absolutely nothing to do with the thread in which you posted.

You need drivers for the storage device before Windows can see the drives.

Are you trying to repair 2003 or do a fresh/clean install?
Does your 2003 CD have Service Pack 2 on it?
Which RAID controller does your server have?

muskan880 · Answer

thanks for your reply

sir from where i can get the drivers for drives?? and then how to install it?

i want to install a fresh copy of OS (server 2003/2008) any one which can be.

yes server DISK is pack 2.

not sure for RAID controller? how i can check it?

waiting for help

theflash1932 · Answer

When you turn on the system, you may see it listed there as it loads:

CTRL-C could be SAS 6/iR or PERC S100/S300/H200

CTRL-R could be PERC 6/i or H700

You can also check your order details (System Configuration tab):

www.dell.com/.../Index

theflash1932 · Answer

What RAID controller??

hamada alsmar · Answer

SAS 6/iR  or PERC S100/S300/H200 I think ^^

hamada alsmar · Answer

pleas what is the name of drive i must download it  ?

hamada alsmar · Answer

Raid 1

theflash1932 · Answer

'SAS 6/iR  or PERC S100/S300/H200' These are all different RAID controllers.  Which one do you have? SAS 6/iRPERC S100PERC S300PERC H200 You may be able to see during POST with a CTRL-R or CTRL-C prompt.

hamada alsmar · Answer

Thank I Fix It regards

theflash1932 · Answer

Just remember next time you post to post as much information as possible.  I could have given you an answer immediately yesterday had you provided the necessary details in your original post :)  Take care!

ranjithkumars · Answer

Hi, I am also facing the same problem with PE R410 server. pls suggest how to resolve the issue

theflash1932 · Answer

Since you obviously didn't read this thread, post the answers to the following questions: Does your 2003 CD have Service Pack 2 on it? Which RAID controller does your server have?

theflash1932 · Answer

I don't understand the problem, as described. Here are some points that add to my confusion:

- The SAS 6/iR cannot do RAID with a single hard drive.

- How did you "[install] the OS through floppy".

- Where are you seeing the "hard drive partition"? When "connecting floppy" for what?

ranjithkumars · Answer

Hi thanks for your reply.....

Yes i have 2003 with SP2.....

The server is Dell Power edge R410 model with one hard disk. The one hard drive configured with raid configuration. i have installed OS thru floppy with SAS6IR controller, after that it is not booting in OS and directly booting CD drive only. i have changed booting option also in BIOS. when i am connecting floppy, then only Hard drive partition is showing. pls help me.....

ranjithkumars · Answer

We have Dell Power Edge R410 model server, when we tried to install

OS (win2003 std) initially in the server, windows could not able to detect the hard disk so as per the followed steps early by our team we tried to install OS with floppy driver controller. With that it's detecting hard disk and we able to install the win2003 OS and installation went successfully but after rebooting windows is not starting and not detecting any hard drive. we see issue with raid configuration side..at present in our server only one hard drive (500 GB) connected

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PowerEdge R310 does not detect hard drives

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