Verify that the BIOS and iDrac are current and up to date. Then verify that in the BIOS (F2), under Integrated Devices, User Accessible USB ports is reflecting All Ports On.
In regards to the chipset update, are you able to run the H00_ZPE.exe file and then get the error when the extracted package runs, or upon running the H00_ZPE.exe file itself?
DELL-Chris H
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March 3rd, 2016 08:00
IOP,
Verify that the BIOS and iDrac are current and up to date. Then verify that in the BIOS (F2), under Integrated Devices, User Accessible USB ports is reflecting All Ports On.
In regards to the chipset update, are you able to run the H00_ZPE.exe file and then get the error when the extracted package runs, or upon running the H00_ZPE.exe file itself?
Let me know what you see.