Any update from Dell on this thread?  I have a bricked an adapter after I applied a FW update.

DELL - BROADCOM 57800S 2X10GBE QUAD-PORT SFP WITH 2X1GBE CONVERGED NDC (165T0).

Was running:  Network_Firmware_82J79_LN_08.07.26_A00-00.BIN

System recommended updating to: Network_Firmware_7N5GW_LN_10.01.00_A00-00.BIN

Upgrade performed within Linux 6.6 and was successful; requested a reboot.

The system doesn't recognize the adapter anymore to even downgrade or reapply the FW,

Linux reports "FW failed to respond!"

Any recommendations outside of purchasing a new adapter?

I have not found any solutions to this problem.

I have encountered the same issue on 2 servers after pushing updates from Openmanage. I have a case open with Dell and I hope to hear later today.

And how is that a solution for systems that are outside of their warranty?  I have 4 systems that broke because we tested successfully on one system and then batch updated the remaining, luckily it was successful on 2 of the other systems so we weren't completely down.  But I still have 4 systems that cannot be resolved because their QA process failed and an important update and there is nothing I can do about it.

Has Dell addressed this issue so it doesn't happen in the future?

I do not know. All of our systems are under some sort of support so it is just a phone call to get it fixed.

I see that the cards for the r720 are readily available on ebay for as little as $60.

www.ebay.com/.../i.html

Update..  We were able to download Network_Firmware_7N5GW_WN32_10.01.00_A00-00.EXE and re-apply the patch via the following method.

• Go to DRAC
• iDRAC Settings
• Update and Rollback
• Update
• Browse to file location
• Uploads to DRAC
• Reboot and watch it boot into fw upgrader.

Worked for us when we were unable to apply fw patch via the OS (linux)

Hopefully this will help someone else.

Here is the link to the FW for the cards we have.

www.dell.com/.../driversdetails

Try this link:

www.poweredgec.com/latest_poweredge-12g.html Network

For anyone looking I was able to find it here:

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=7N5GW

Will try and  apply this firmware today or tomorrow.

So I just tried this version, but it gives me the same issues as before.  I upload the firmware to the server and it scans the file and the comes back with a status of:

Unable to complete the firmware update operation because the specified firmware image is for a component that is not in the target system inventory.

I think the problem is the server can no longer identify the network device and so it cannot determine that the update applies to the system.  I wish there was a manual way to force it to try.  Now this might work for some of the others on the list having the same issue, but it did not work for my systems.  Thanks.

Talk about digging something up and dusting it off.

I found this because I have an old PE R720.  A disk died, and in setting up the DRAC, checking things out, realized the firmware had never been updated.  What can I say, it ran so well.

I decided to use a firmware ISO image to update the firmware since the DRAC firmware was so old it I couldn't get it to contact dell and attempt properly.

Somehow after running the firmware update ISO, the DRAC updated, the BIOS didn't, and I am not sure about the network adapter, the NIC wasn't working.    I updated the BIOS, made sure network adapter firmware was up to date and then found this blog posting.

I have since realized that the other 3 NICs do get flashing lights and show connected when I move the network cable, so it is only the first NIC (the only one I was using) that doesn't function.

Since it appears my adapter isn't completely non-functional, I am wondering if anyone else experienced this specific problem.

Though I don't know what firmware my network adapter was originally at, I did find the 10.x firmware via the link in this blog.  Unfortunately it also states that the adapter needs to be at 8.7.x prior to upgrading to 10.x.

1. Is there a link to the 8.7 firmware?

      2.  Is it worth attempting to install the 8.7 firmware, upgrade to v 10.x then to latest, ie would it really fix the one NIC port?

The network firmware the adapter is now at is 18.5.18.  With the DRAC current, it still shows a later firmware version (18.8.9) that is 'recommended' though the only one seen in the the drivers and downloads page under Dell support is the 18.5.18 which is indicated as urgent.

Editing to add:  In researching more while not under pressure to get a production system back up and working, I found the update page though the download I found is only for Linux and it seems to indicate it fixes the very same issue I ran into.  https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=yhf9v

Is there any way to kill the previously running firmware patching job at the time of faulty NIC which is even running after replacing the NIC?

Thanks

Team,
So we've been running the firmware patching for the faulty NIC which remain running the same way even after replacing the NIC without any difference. 
Was wandering if any way to kill the previously running patching job?
Thanks