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12 Posts

45076

November 22nd, 2012 05:00

Array-Management Window not startable - java.lang.IllegalArgumentException

BETRIEBSKONFIGURATIONSDATEN

Name des Client-Systems: Violetta
Client-BS: Windows 7

Version der Anwendung: 10.84.G6.25
Speicher-Array-Verwaltungsversion: 10.84.G6.25
Speicher-Array-Name: MD3200
Firmware-Version: 07.84.44.60
Verwaltungsklasse: devmgr.v1084api04.Manager

**************************************************

FEHLERDATEN

Befehl gesendet an RAID-Controller-Modul in Steckplatz: Nicht verfügbar
Host-Name: Nicht verfügbar
IP-Adresse: Nicht verfügbar

Rückgabecode: Das zum Verwalten von Speicher-Array „MD3200“ benötigte Array-Management-Fenster konnte nicht gestartet werden. Ein unerwarteter Laufzeitfehler oder Ausnahmefehler vom Typ „java.lang.IllegalArgumentException“ ist aufgetreten.

 Bitte versuchen Sie es erneut. Wenn diese Meldung weiterhin angezeigt wird, schalten Sie das RAID-Modulgehäuse aus und wieder ein. Wiederholen Sie anschließend den Vorgang. Wenn dieses Problem weiterhin besteht, wenden Sie sich an einen Mitarbeiter des Kundendienstes.
Vorgang beim Auftreten des Fehlers: Array-Verwaltung wird gestartet
Zeitmarke: 22.11.2012 14:38:01

STAPELDATEN

java.lang.Exception: java.lang.IllegalArgumentException
    at devmgr.dmv.ToolsMenuHandler$8.performOp(ToolsMenuHandler.java:845)
    at devmgr.v1084api04.shared.BackgroundTask.run(BackgroundTask.java:84)
Caused by: java.lang.IllegalArgumentException: unknown format type at
    at java.text.MessageFormat.makeFormat(Unknown Source)
    at java.text.MessageFormat.applyPattern(Unknown Source)
    at java.text.MessageFormat. (Unknown Source)
    at java.text.MessageFormat.format(Unknown Source)
    at devmgr.v1084api04.sam.configuration.ConfigUtilities.appendTrialExpires(ConfigUtilities.java:361)
    at devmgr.v1084api04.sam.configuration.ConfigUtilities.fetchFeatureStatus(ConfigUtilities.java:337)
    at devmgr.v1084api04.sam.jal.FeatureView.getDescriptionWithStatus(FeatureView.java:446)
    at devmgr.v1084api04.sam.main.MainFrame.configureStatusPanelLabel(MainFrame.java:2584)
    at devmgr.v1084api04.sam.main.MainFrame.configureStatusPanel(MainFrame.java:2564)
    at devmgr.v1084api04.sam.main.MainFrame.buildPremiumFeatureStatusPanel(MainFrame.java:518)
    at devmgr.v1084api04.sam.main.MainFrame.createFrame(MainFrame.java:406)
    at devmgr.v1084api04.sam.main.MainFrame. (MainFrame.java:250)
    at devmgr.v1084api04.sam.coupler.SADeviceCoupler.createManagementApp(SADeviceCoupler.java:484)
    at devmgr.dmv.internal.SADeviceNode.invokeManagementApp(SADeviceNode.java:2118)
    at devmgr.dmv.ToolsMenuHandler$8.performOp(ToolsMenuHandler.java:815)
    ... 1 more


THREAD-DATEN

Thread[Reference Handler,10,system]
Thread[Finalizer,8,system]
Thread[Signal Dispatcher,9,system]
Thread[Attach Listener,5,system]
Thread[Java2D Disposer,10,system]
Thread[TimerQueue,5,system]
Thread[Swing-Shell,6,system]
Thread[AWT-Shutdown,5,main]
Thread[AWT-Windows,6,main]
Thread[EventQueueMonitor-ComponentEvtDispatch,5,main]
Thread[Thread-3,5,main]
Thread[DestroyJavaVM,5,main]
Thread[ChangeDetector,6,main]
Thread[LogMsgThread,6,main]
Thread[Np_Link_Monitor0,6,main]
Thread[DMVGarbageCollectorThread,6,main]
Thread[RecoveryProfile-17,6,main]
Thread[RecoveryProfile-64,6,main]
Thread[AEN-65,6,main]
Thread[Timer-1,6,main]
Thread[AEN-76,6,main]
Thread[Thread-77,6,main]
Thread[Thread-78,6,main]
Thread[Thread-79,6,main]
Thread[Thread-80,6,main]
Thread[Thread-81,6,main]
Thread[Thread-82,6,main]
Thread[Thread-83,6,main]
Thread[Thread-84,6,main]
Thread[Thread-85,6,main]
Thread[Thread-86,6,main]
Thread[AWT-EventQueue-0,6,main]
Thread[Image Animator 0,3,main]

12 Posts

November 22nd, 2012 12:00

After cli:

clear storageArray configuration all;

The MD3200 is working again. Attention! All data were lost, this is only possible for test enviroments.

Alex

12 Posts

November 22nd, 2012 13:00

After testing to enable HTP again. The same error occurs.

12 Posts

March 20th, 2013 04:00

Hi,

actually the Manager works only on english windows systems.

Maybe the install of the win en language pack works...

I use a win 2008r2 en version OS at this time..

Best regards

Alex

3 Posts

March 20th, 2013 04:00

No, there was no Java update overnight, and there is no manually installed Java runtime on the win 2008r2 management station.

MDSM uses it´s own Java runtime (in our case in C:\Program Files (x86)\Dell\MD Storage Software\jre\bin), the runtime version there is Java SE 6u15 (java.exe 6.0.150.3).

Georg

12 Posts

March 20th, 2013 04:00

Java update overnight...?

3 Posts

March 20th, 2013 04:00

Hi Alex,

we use a win 2008r2 de version OS.

The strange circumstance with this problem is, that everything was working fine until yesterday in the early morning, even with the Array Management window (MDSM in german language, too).

And then without knowing what could have happened and without any manually configuration change, the issue occured since yesterday in the late morning, and is still persisting ...

Best regards

Georg

3 Posts

March 20th, 2013 04:00

Hello Alex,

we have exactly the same error with our MD3200, but not in a test enviroment!

Have you got a solution for this issue in the meantime?

With best regards

Georg

1 Message

July 7th, 2017 12:00

Any resolution to this issue?

Moderator

 • 

7.7K Posts

July 7th, 2017 14:00

Hello lcarrejo,

Which MD system do you have? What is the current version of firmware on your MD? Which version of MDSM are you trying to use?

Please let us know if you have any other questions.

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