2 Posts

September 18th, 2015 07:00

Hi Sam,

      Like you said i pulled a drive dump for drive 2 and its saved as a bin file. Is that the one you need? If so, how do i view it or attach it it to this post?

Thanks.

Moderator

 • 

7.8K Posts

September 18th, 2015 07:00

Hello mustafap

So based on the tape alerts that you are getting is that looks like there maybe an issue with drive 2.  Now to confirm this if I can get you to pull a drive dump log from drive 2 then we can review the log to see if the drive is needing to be replace or not.  

Please let us know if you have any other questions.

Moderator

 • 

7.8K Posts

September 18th, 2015 09:00

Hello mustafap,

I sent you a private message & you can reply back with the log that would be great.

Please let us know if you have any other questions.

Moderator

 • 

7.8K Posts

September 18th, 2015 12:00

Hello mustafap,

So after looking at the logs the issue is with the drive and not your media.  The issue is with the read/write heads in the drive.  Now since I see that these errors have happened on 5 different tapes what is going to need to be done is that you will need to replace the drive.

Please let us know if you have any other questions

2 Intern

 • 

427 Posts

July 29th, 2019 00:00

Im not sure you will get much help from Dell in here considering its a Tandberg unit with a HP drive.

But if it doing the same thing with new and old tapes its probably a drive issue.

No Events found!

Top