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July 4th, 2005 13:00

PowerVault 132T "DEFINE PATH" fails using TSM 5.3

Hi,

We are installing a new powervault 132T (LTO2 drive) on a TSM 5.3.1.2 server running on windows 2003. We get a "ANR8972E DEFINE PATH: Unable to find the element number..." when defining the paths to the tape drive..

looks like there has been similar problems with other powervault models. For example see:

http://www-1.ibm.com/support/docview.wss?uid=swg1IC45285

Looks like something to do with drive serial numbers. This seems to be the case here the TSM discovery tool does not see the drive s/n. Could anyone tell me if it looks like there could be these same issues on this model libraray?

We're running the very latest firmware for lib+drives, and have tried previous levels with no avail.

It seems the ADIC verisions of the same libray are running at a much higher firmware level than the dell (227D), and this higher version seems to be verified by TSM. The DELL firmware version verified by TSM is a very old 103D running LTO1 drives?

TSM info about the library:

http://www-1.ibm.com/support/docview.wss?rs=663&uid=swg21177112

regards,
Jesper
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