PowerVault MD3200 / Storage Manager upgrade

Question

Hi there! I just got a new PowerVault MD3200. I installed the Storage Manager software on a laptop and I tried to connect to the MD3200 for the first time. It found it on the network, it recognized, but it can't manage it. I see the 'Storage Array Unnamed' and when I right click on it and selecting 'Manage Storage Array' I am getting the following message. Then I click on YES and I am getting the following: Any idea what is wrong, please? Isn't strange showing the same version on firmware and on appware and at the end not being able to manage it? If someone knows what can I do, I would really appreciate to help me by telling me what's wrong here. Thanks a lot in advance!

DELL-Sam L · Answer

Hello angelos.pitsos,

So with the version of firmware that you are running on your MD3200 you need to be running Version 6.0.0.12 of MDSM. Here is a link to that version of MDSM.

After you install that version you should be able to access your MD3200. Here is also a link to the Deployment Guide as I would double check that you have done all the steps as laid out in the guide. http://downloads.dell.com/Manuals/Common/powervault-md3200_Deployment%20Guide_en-us.pdf

Please let us know if you have any other questions.

PowerVault

Was this post helpful?