The bios not being installed is NOT a problem. The bios only will 'install' if you enable the bios in the controller, which you would only do if you intend to boot from a SAN drive (instead of the server's internal hard drives).
The PCI configuration error is a problem in the bios of your server. It may be due to a resource conflict or the card isn't working properly, but that message itself is not from the card; it's from the server's bios.
It would help if you posted which server model you have.
A few suggestions are to reseat the card, try another PCIe slot, or try another server (temporarily). If it does work in another server, update the bios/firmware for the card (verify with your SAN manufacturer which bios to use as Qlogic has seperate sections for drivers and bioses depending on which brand SAN you have), update the server's bios, and then try the card back in the server.
You mentioned that you had flasutil and some associated files. Typically, the PCI config error can be caused by corrupted PCI config space data (header data), which resides on the HBA. Download the latest QLE2462 boot code v1.56 from the Qlogic website, than reflash the HBA (there will be a batch file you can run that will automatically flash for you). Make sure to use the batch file, and not try to flash yourself with just flashutil.exe.
thanks for your suggestion. but unfortunately, it didn't work.
i've flash the HBA with original NVRAM.dat and NVRAM.def from qlogic, but it didn't work, as they tell me they can't find my unit's S/N in their database, since the original NVRAM data only works with original qlogic.
now, i'm confused how to tell it's OEM?
if it's OEM, so from whom? DELL?IBM?HP? how to check it out?
The HBA will have a DELL service tag (sticker with alpha-numeric). There will be part numbers listed on the HBA. If those were stripped off, than it will be difficult to know where this HBA came from. If Qlogic can not trace this card by its serial number, than assistance is very limited.
On the bottomside of the HBA, there should be bar code labels. This normally will point to a certain vendor of the HBA. On the top of the HBA, there are also bar code labels with a DELL label. Where did you obtain this HBA from?
Dev Mgr
4 Operator
•
9.3K Posts
0
February 27th, 2008 12:00
The PCI configuration error is a problem in the bios of your server. It may be due to a resource conflict or the card isn't working properly, but that message itself is not from the card; it's from the server's bios.
It would help if you posted which server model you have.
A few suggestions are to reseat the card, try another PCIe slot, or try another server (temporarily). If it does work in another server, update the bios/firmware for the card (verify with your SAN manufacturer which bios to use as Qlogic has seperate sections for drivers and bioses depending on which brand SAN you have), update the server's bios, and then try the card back in the server.
dell-richard g
605 Posts
0
February 27th, 2008 18:00
Just some more added info.
You mentioned that you had flasutil and some associated files. Typically, the PCI config error can be caused by corrupted PCI config space data (header data), which resides on the HBA. Download the latest QLE2462 boot code v1.56 from the Qlogic website, than reflash the HBA (there will be a batch file you can run that will automatically flash for you). Make sure to use the batch file, and not try to flash yourself with just flashutil.exe.
il_jubilo
36 Posts
0
February 29th, 2008 04:00
hello all,
thanks for your suggestion. but unfortunately, it didn't work.
i've flash the HBA with original NVRAM.dat and NVRAM.def from qlogic, but it didn't work, as they tell me they can't find my unit's S/N in their database, since the original NVRAM data only works with original qlogic.
now, i'm confused how to tell it's OEM?
if it's OEM, so from whom? DELL?IBM?HP? how to check it out?
may be you guys can help me?
thanks
dell-richard g
605 Posts
0
February 29th, 2008 18:00
The HBA will have a DELL service tag (sticker with alpha-numeric). There will be part numbers listed on the HBA. If those were stripped off, than it will be difficult to know where this HBA came from. If Qlogic can not trace this card by its serial number, than assistance is very limited.
On the bottomside of the HBA, there should be bar code labels. This normally will point to a certain vendor of the HBA. On the top of the HBA, there are also bar code labels with a DELL label. Where did you obtain this HBA from?