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January 17th, 2018 12:00
Processor sensor IERR errors when copying data on MD1200
Hello,
I've had some issues when copying large amounts of data on an MD1200 for quite some time now. the server in question runs day-in & day-out when data is just being read on the MD1200. For some reason, when copying data on the MD1200.. specifically if we are talking about a couple TerraBytes of data/1-2 million files... it can take a dozen attempts/restarts that yield "Processor sensor status: Presence detected, IERR" for both CPU's on the PowerEdge R710 that hosts this MD1200.
I've read this could be memory related, I recall running some diags in the past without finding any bad hardware. I've also completely disassembled and reassembled the components of this computer when these errors were first being experienced. Any ideas?
Bidtracer_MikeF
8 Posts
0
January 25th, 2018 17:00
I can confirm the BIOS is up to date. the iDRAC is behind but is not used. there was a newer version of the perc h800 available that I just upgraded to. 'chipset' drivers are not available from Dell for an R710 w/ 2012 R2 but there are some OS drivers i'll check out if all are up to date.
testing this evening, will update tomorrow
Bidtracer_MikeF
8 Posts
0
January 25th, 2018 18:00
same issue persisting less than an hour after beginning testing
Bidtracer_MikeF
8 Posts
0
January 25th, 2018 19:00
another note, this is a dual CPU PowerEdge R710. CPU 1 and 2 are both experiencing the same 'Presence detected, IERR" error with a 1604 ID in openmanage. zero information about what sensor etc is setting it off though