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November 11th, 2010 10:00
Unable to manage or initialize Storage Processor B on Dell AX150i
I recently moved our Dell AX150i to another location. I went through the reinitialization process and I'm having trouble with SPB. When the Initialization tool finds the uninitialized device, I only have the option to set an IP on SPA. SPB is greyed out showing 0.0.0.0. I have tested network cables by swapping all the cables from SPA to SPB. I don't suspect any network issues at this point.
When I open the Power Path console, under Storage Arrays, SPB0 and SPB1 are showing DEAD.
What could possibly be the issue besides a dead storage processor? Any ideas?
See picture below:
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Dev Mgr
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November 14th, 2010 14:00
Check the fault light on SPB. If it's blinking, SPB hasn't finished booting. The blink speed can be an indicator of where it is in the bios-test/post/boot process.
If the blinking keeps cycling through blinking-frequencies, it's probably unable to finish booting.
If you moved the system, one thing I've seen help situations like this is to shut down the system completely and reseat the first 4 drives (disk 0 to disk 3). These contain the OS for the storage processors, and sometimes during transport if one of those drives isn't making 100% contact it causes SP boot issues (even though a single drive with a problem shouldn't cause this).
jamietallman
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November 15th, 2010 11:00
Thanks. I will check the blinking status of SPB and I will also shut it down and reseat drives 0-3. I will report back and let you know the results. I think I can do this tomorrow (Tuesday, 11/16).