Precision 5820@Xeon W-2245 Current/EDP limit throttling.

Unbelievable.

Well, actually it is quite expected from non-responsible support engineers, denying to solve problems.

Almost a year along DELL was requesting service tag, hardware logs for me, once and once again, like there is a big black hole where all that is falling...
Then they were writing "our engineers are solving the problem with the BIOS, pleas wait" for a half year...

And now they are asking me to reinstall the OS! Knowing that it is a heavily used corporate machine in the domain.

Do you believe that? They simply were doing nothing, and now the year-end deadline for the ticket has come, so they are creating pointless troubles in order to close the case with a report on "user disappeared from contact (with OS dead, and mail not coming)/or user is uncooperative".

Can you tell me when Dell was absorbed by Microsoft? I know that style of work very well - "if you can not solve the problem, get rid of the user by asking to reinstall the OS".

Sorry to hear

This winter I'll have some spare time on my workstation again. I believe that I can get around the throttle limits. I have almost all the software out there for modifying the ami bios that Dell uses....just no one that knows how to properly change it.  I have no fear in bricking the system because I have an external programmer. I actually bricked it on purpose once just to prove to myself that I could change Something in the bios. Last time around when I was playing I believe with the right mods I can force all the settings that are not visible in the bios. Down side is that it's an external flash every time. But all of the settings are in there the GUI just doesn't make them accessible and the one piece of software I can not find is a GUI editor for ami bios.

And fyi I am still working on a bios fix to get past the amperage limit. I wouldn't recommend doing what I'm trying to get with my 5810 as I can buy a used motherboard much cheaper than you. So if powercut works for you leave it at that to avoid possible damage.

If you wouldn't mind trying something. I don't have access to a 5820. Put the PC to sleep, wake it up and then open throttle stop. Go into the fivr menu for voltage control. Select voltage control up top. Go to the vccin and move it to 1.7v apply then check powercut apply. You may have to then move the voltage for vccin slightly either direction and hit apply multiple times until powercut says enabled beside it. If you can make this happen see if it continues to hit the edp limit. I got this figured out on my t5810 and I have bypassed wattage limits set by Dell. The bios still has a max amperage limit which is a decent amount higher (where the real limit should be) you should be able to push the cpu with stock clocks to the limit without issue. I only hit edp limits with an overclock now.

I am joining the party here. I have a Precision 5820 with an i9 10980XE in it. I can confirm during stressful/intensive workloads or testing that there is Current/EDP throttling happening. This is indicated in Intel XTU as well as Throttlestop.

No apparent current limit settings have any effect.

Dell, why are you selling multi thousand $$$ high end workstations with motherboards/BIOS's that are unable to supply the current/power demand of processors that you certify for use with them???

Fix it if possible please!?!?!?!

See my own thread I started here:

https://www.dell.com/community/Precision-Fixed-Workstations/Precision-5820-i9-10980XE-Current-EDP-Limit-Throttling/td-p/8188063/jump-to/first-unread-message

Note that maxing out the power and current limits in XTU appeared to have an effect. When running Cinebench and Furmark CPU Burner, CPU boost behavior was as expected and no throttling occurred.

The more eyes we can get on this the better. Care to hit me up with a private message?

I will give this a try.

@Flavius Aetius, you've already mentioned here that your Mainboards (0R23KR) TDP capacity is not sufficient for the higher models of the W-22XX series. What was the conclusion of this? Did you upgrade? 

Thanks for clarifying. 

At least you've got the best Core CPU.

What do you use it for mainly? Are you happy with it?

Hi @piknockyou 

Unfortunately I was not able to upgrade to processors whose TDP is above 140W.
Dell engineering team replied that my specific motherboard series had a TDP limitation and I could only use Xeon W-21XX and Xeon W-22xx up to 140W.
I asked Dell to replace the motherboard with a new one with the proper correction and they refused.
Dell was ordered to refund me the amount I spent on the Workstation and cancel the purchase (two years after it was made).
With that I built a new platform based on the Z690 Chipset with the Core I9-12900KS.
After my sad experience, I will hardly buy from Dell again.

@piknockyou 

The Core I9 12900KS is insanely fast. My Xeon W-2155 scored 15k points on Cinebench, while the 12900KS scored 28k points. However the z690 Chipset is still unstable with high clocked DDR5 RAM memories. I have the 6400 Mhz F5-6400J3239G16GX2-TZ5RK Memory and the system had instabilities that were corrected with the Asus Z690 Extreme Bios update. However, I still faced some problems, such as the machine, after being off for a while, when I restarted it, I had to reset the Bios settings or not reboot. Then, i've replaced the motherboard with the Asus Z690 Apex, which, despite being simpler, is better optimized and the system is more stable.
And for all that, including a custom watercooler system with three radiators, it cost me less than the Precision 5820.

PS: I'm just an enthusiast and I use the computer for internet, work (Lawyer) and games.

Hi,
I'm Vinu, one of the Supervisors at Dell Social Media Support. 
I do see that the team tried to reach out to you on WhatsApp and also tried calling but could not reach unfortunately. 
As there was no response, the case raised on WhatsApp has been auto closed. However, the case that you reported here on the forum is active, and we would like to share update that has been escalated with the product engineering team. We would need few details, so we could analyze this in depth and get to a solution. 
Kindly respond here so we could take this further. 
Thank you again for your patience and understanding. 
Vinu,
Supervisor 
Dell Social Media Team.

I use a supermicro 4u cooler in my 5810. Ram ducts had to be modified but I can still use all my ram slots. If you plan on running it like that the vrm also needs some sort of a heatsink on it.