4 Operator

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754 Posts

February 2nd, 2018 02:00

 

Hi imrazor,

First of all, make sure that the riser is seated correctly, they can be quite tricky at times. Can you confirm if you have added memory to the riser card, and that you have followed the memory type and population guidelines? 

http://downloads.dell.com/manuals/common/precision-t5500_setup%20guide_en-us.pdf (see the "About Memory" section)

If you have new memory in the system can you try with just the old (how many DIMMs do you have?)

If the memory checks out I would then suggest removing the riser and try swapping  the original CPU with the new one and see if the system still posts. If it does, that would suggest the new CPU is ok. 

Let us know how you get on, thanks.

 

 

 

1 Rookie

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110 Posts

February 2nd, 2018 18:00

I tried reseating the CPU in the riser card, and noticed that one of the socket pins was bent. I tried to bend it back in shape, but couldn't get it quite right. I'm not sure whether it came that way, or I accidentally bent it while installing the CPU. In any event, I'll have to order a new riser card. Thanks for the pointers.

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