Dithdat
1 Copper

Update to Win 10 20H2 causes Realtek audio card to NOT work

Four time I have updated to Win 10 20H2 and four times I have had to roll it back due to failure to find the audio card (no sound from speakers after upgrade).  2.5 hours on the phone with a Dell Tech didn't solve it, and now Dell is saying it is a software issue.  I could understand if this was a third party software that I chose to install, but this is Microsoft, and I have no choice.  At some point in the next 25 days they will force me to upgrade and my new XPS 8930 (not even a year old) will be mute.  This is the new Windows build, and all future Dell machines will have to shop with it.  Can anyone offer a fix on how to deal with this?  The latest Realtek driver released 3/17/21 does NOT fix the problem.  Thanks. 

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3 Replies
Clintlgm
4 Beryllium

Re: Update to Win 10 20H2 causes Realtek audio card to NOT work

Uninstall the update you don't need it for anything. Hope for a resolution with H4 or whatever they call the spring upgrade

Go to all settings/security and updates there is a link to uninstall updated click it. Find the update and uninstall. i have removed it from 3 of my 4 units for various incompatibilities mainly my computers not showing up in network Connection

Otherwise, have you reinstalled the Realtec software/hardware drivers, usually fixes these kinds of issues









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speedstep
8 Krypton

Re: Update to Win 10 20H2 causes Realtek audio card to NOT work

you must reinstall oem realtek audio driver after each feature update

 


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68cutlass
3 Argentum

Re: Update to Win 10 20H2 causes Realtek audio card to NOT work

Right-click your sound icon > Sound Settings Make sure your realtek audio is the default output device.

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