Unsolved
3 Posts
0
1274
Dell M3800 shutdown while updating BIOS A12
Hi everybody, I have an issue with my Dell M3800 While updating BIOS to A12 version, because of my mistake, my laptop turned off.
And now, I can't turn on normally. When pressed power button:
- Backlist shows
- Fan runs
- Screen doesn't show anything
Please help me solve this issue :( Thanks so much!
sfortin
199 Posts
0
March 12th, 2019 17:00
oh boy. possibly you can use the BIOS recovery tool.
watch the video found here:
https://www.dell.com/support/article/us/en/19/sln300716/bios-recovery-options-on-a-dell-pc-or-tablet?lang=en
abc_253_39
3 Posts
0
March 13th, 2019 06:00
Thanks. But it doesn't work. I can't using Ctrl + Esc, but when I using End instead of them, it seem can be boot into recovery mode (fan has maximum spin and Power button blinking with light). When I pluged usb with .hdr & .rom file, usb blinking sometime and turn off its light :(.
I tried with remove CMOS battery to clear BIOS setting then repeat and my usb doesn't turn on light :((
abc_253_39
3 Posts
0
March 13th, 2019 09:00
Please help me :(
sfortin
199 Posts
0
March 14th, 2019 09:00
Does any of this help?
https://blog.jmwhite.co.uk/2015/08/09/dell-xps-9530-uefi-bios-recovery/
Obviously this is for another model.