M4800 palm rest simulates lid close

Question

Hi guys

Hoping to get a resolution.

I. Just got a refurbished M4800 and on setting up, I noticed it will randomly go into standby.

I eventually found that pushing down on the palm rest was what was causing this. Any ideas how I can solve this? I looked at a disassembly video and can't find anything that looks like a sensor there.

Any other ideas please? As this is rendering the laptop unusable

Thanks

sfortin · Answer

First, you could go into power options, and tell Windows to do NOTHING if the "lid is closed"

Now see this post

https://www.dell.com/community/Laptops-General-Read-Only/How-i-fixed-blank-screen-lid-closer-sensor-reed-switch-problem/td-p/3103660

you might find a replacement board on ebay.

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M4800 palm rest simulates lid close

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