Start a Conversation

Unsolved

K

1 Message

377

November 21st, 2022 20:00

WiFi connectivity M4800

I have  Prcision M4800, we have just changed to new modem, when I try to connect the modem does not show in list of available connections. It shows many others in the area but not the new one. Any idea?

4 Operator

 • 

1.8K Posts

March 20th, 2023 12:00

It's hard to be definitive since you didn't tell us what WiFi adapter you have or what modem/router. You also didn't say if you have other devices (computers, phones, tablets, etc.) that can see networks on the new modem/router.

It's possible that your WLAN network adapter can handle only 2.4 GHz, while your new modem may default to 5 GHz. You would still see 2.4 GHz networks nearby, but not 5 GHz networks. Enter the administration screens for your modem/router to enable 2.4 GHz as well as 5 GHz.

If no devices can see the new modem/router, then you may need to manually enable/create a WiFi network on it.

No Events found!

Top