Go to Start (Windows 10 - Hit the Windows key and the x keys at the same time)
Devices and Printers
Right click on your printer, left click Printer Properties.
Click on ports
Make sure to check the box Enable Bidirectional Support. (Enable Biodirectional Support)
If you're having problems with your printer, please post on the Dell Printers Forum
If you find this Wiki helpful, please vote above. Thanks.
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
Welcome to Dell Community!
#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015
Fixed! Thank you!