3 replacemet 922s and it still doesn't work

Question

My 922 printer distorts the characters across an entire line of text every 6-7 lines on a page. The characters appear slightly squashed from top to bottom.  I've spent the last 2 months on the phone to Dell who have replaed printer (twice), cartidges (twice), USB and power cable.  I've tried everything including different paper, re-loading drivers and connecting to a different computer.  Nothing works except printing in colour or in high resolution.   Any ideas on this one appreciated.

Sean_thebest · Answer

Dell has replaced the whole printer for you, software has been reinstalled and you mentioned you tried different paper, different computer!!! Hope you have tried different document.   then where in the world the problem maybe??   Only thing left to be replaced is YOU.(Dont take it serious)   What I mean is, sometimes problem would be simple, the approach needs to be changed.   Start all over the issue, and post with what exactly you are trying to do. I am sure you can find out whats the problem would be.     **Thats how things work for me** Message Edited by Sean_thebest on 04-26-2005 01:12 PM

Martin3000 · Answer

If only it was that easy! The printer (printers..) exhibit the same problem with different documents printed from different applications (microsoft and non-microsoft), like I said all hardware has been substituted along with every cable, cartridge and paper type. You're right, I seem to be the common denominator, UNLESS, there happens to be a design problem with the DELL 922. The only 'fly in the ointment' with this suggestion is that many other people would have found the same problem and this forum would be littered with similar stories.

Recap - printing black text with normal quality in selected in printer preferences, results in each letter of every word across an entire line to appear slightly 'squashed' from top to bottom, still readable but no where close to decent quality. These distorted lines only happen every seven or eight lines. The same lines will be affected every time the print is made. If one of the characters is changed to colour then the entire line will be printed correctly.

Its a shame about this because otherwise I'm quite happy with the printer and Dell have kindly sent a total of 3 sets of replacement cartridges so far.

Anyway - all advice greatfully received...

Sean_thebest · Answer

Its a weird issue, Dell A922 is a decent printer, its printing absolutley fine for me. This issue happening with first printer, can be guessed as all electronic items might not be perfect.  With the replacements and the steps you have tried, still its not understandable where the problem lies.   Things you can try:   Open a notepad or wordpad and type few lines and then try printing Start>all pgms>accessories>notepad/wordpad   You can uninstall printer and installing a fresh copy of drivers from support.dell.com   try taking the cartridges out, shake them well and do some cleaning and then try.   Disconnect any other printers if connected to the computer and try prining.   Also as a last try, use the printer on any other computer (Either office/friend/neighbour)   ***I am very curious about this issue. please post back with results****

Bronboek · Answer

I'm having the same problem, as posted in this thread: http://forums.us.dell.com/supportforums/board/message?board.id=A940&message.id=7924

The fact that even replacing the unit didn't work for you doesn't give me much hope... :(

Still looking for a solution too....

Printers

3 replacemet 922s and it still doesn't work

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