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December 20th, 2010 13:00

All In One 962 Printer Feeder Problem

When I use the feeder for copying or faxing, there is a vertical black line on the resulting copy or a vertical black line on the received fax. There is no problem if I use the glass for copying. I have researched cleaning, troubleshooting, and have no results. Any help?

9 Legend

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30.3K Posts

December 20th, 2010 13:00

 mag446,

 

When using the ADF, The scanner bulb light up and stays in the same location, the spot closest to where the paper leaves the document feeded. Clean the glass with a lint free cloth, like a coffee filter.

 

 

Rick

2 Posts

December 20th, 2010 20:00

Thanks for responding so quickly. I did clean the glass, under the lid, lifted the "hood" and cleaned the rollers, and anything else I could see. I used Qtips to clean in tight places and it still produces the line. Any other suggestions? By the way, never thought of the coffee filter for cleaning. I use alcohol wipes.

9 Legend

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30.3K Posts

December 21st, 2010 02:00

mag446,

 

I suggested a coffee filter because they recommend a lint free cloth and a coffee filter is lint free and usually very cheap, since most people have them around.

 

Look at THIS ARTICLE before it gets removed.

 

 

Rick

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