Cannot enable 'network scan' on 1600n

Question

Hello, I have installed the newest firmware (1.23) and tried to activate the network scan. I go to maintaince->network scan->enable but the printer doesn't let me do so.   Have you seen the same problem. Am I missing something? BTW, I didn't install the original Dell paperport software. I only use its newest drivers. Is it a problem? Message Edited by zwang97 on 07-02-200601:03 PM

NemesisDB · Answer

I believe you need to have the dell network scan manager software installed on every computer on the network which you want the ability to scan to.

zwang97 · Answer

The problem is I cannot 'enable' the network scan from the panel? Does it has anything to do with the software?

NemesisDB · Answer

I'm actually not sure. I never had to enable mine from the panel and just left that option on default...

You definitely do need the software though so it might be worth trying that first.

Dell small business support has actually been decent when I've called them about this product -- they might be worth a shot as well

Printers

Cannot enable "network scan" on 1600n

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