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September 6th, 2005 14:00

Dell 1100-red light/not printing

This morning I set up my Dell 1100 printer to my Dell Latitude D800 laptop. After installation, I attempted to print a test page, only to find that the printer would not print, and a red light was illuminated in the "!" button on the top of the printer. I have tried troubleshooting in the program without any luck. I called Dell customer service, waited at least 20 minutes, and only ended up with the customer service representative hanging up on me. Additionally, I have turned the printer, and the laptop off and on several times, replaced all cords and made sure the ink and paper were loaded correctly. If someone has any advice, please let me know. Thank you.

September 12th, 2005 06:00

Hello,
 
you have just the "!" light in red (not blinking ?) ?
Try to shutdown the printer unplug all cable, plug only the power cable, power on the printer and check if the error still occurs ...
Normaly it means that something is open (door) or the cartridge is not installed ... if you are not in one of this case it seems that the printer have a problem ...
 
Frumble :smileyhappy:
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