You are correct that there is no official drivers available for Windows 8/8.1. That being said there are Windows 7 drivers that you should be able to use in compatibility mode. Please review the link below for steps.
Download the Vista 32-bit drivers for Windows 8.1 32-bit or the Vista 64-bit drivers for Windows 8.1 64-bit. Install the Vista drivers in the Vista Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).
DELL-Joey
2 Intern
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299 Posts
0
July 14th, 2014 08:00
Hello LACAFFIE,
You are correct that there is no official drivers available for Windows 8/8.1. That being said there are Windows 7 drivers that you should be able to use in compatibility mode. Please review the link below for steps.
http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&l=en&s=dhs&docid=589554
Regards,
Joseph E
[tag:iworkfordell]
PudgyOne
9 Legend
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30.3K Posts
0
July 15th, 2014 17:00
lacaffie,
If you cannot get the Windows 7 drivers to work, try following the instructions below and see if the printer installs.
First run Delete Print Jobs to remove any stuck print job in the queue.
Disconnect the printer.
Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.
Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal
Download the Vista 32-bit drivers for Windows 8.1 32-bit or the Vista 64-bit drivers for Windows 8.1 64-bit. Install the Vista drivers in the Vista Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).
Links to the patch/drivers can be found at...
Dell 966 Photo All-In-One Printer owners thread (W7)
Rememver virus programs and firewalls will block communications. If you did not install any, the Windows Defender is the default Try reading...
Allow Printer past Microsoft Essentials/Windows Defender
Rick