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December 8th, 2016 12:00
Dell V715W Black Ink Cartridges
The last three black ink cartridges for my Dell V715W printer that I ordered from Dell have been defective. The cartridges were manufactured in Mexico. My printer would not print even with the color cartridge inserted. When I put the new black one in, a message would appear, "black cartridge missing". It took two weeks to get replaced cartridges. The recent ones worked. I am concerned about future orders of these cartridges coming from Mexico.
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DELL-Chris M
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December 9th, 2016 09:00
Apologies. Perhaps get them from a local Staples, Best Buy, Office Depot? Maybe the box will have the manufacturer country listed before you buy them.
Dell Series 21 Black Ink Cartridge (U313R)