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December 8th, 2016 12:00

Dell V715W Black Ink Cartridges

The last three black ink cartridges for my Dell V715W printer that I ordered from Dell have been defective.  The cartridges were manufactured in Mexico.  My printer would not print even with the color cartridge inserted.  When I put the new black one in, a message would appear, "black cartridge missing".  It took two weeks to get replaced cartridges.  The recent ones worked.  I am concerned about future orders of these cartridges coming from Mexico.

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December 9th, 2016 09:00

Apologies. Perhaps get them from a local Staples, Best Buy, Office Depot? Maybe the box will have the manufacturer country listed before you buy them.
Dell Series 21 Black Ink Cartridge (U313R)

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