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Printer - All in one
Purchased a V515 printer three years ago. Experience problem with printhead. Called tech support, was told that the print head probably had gone bad. Willing to purchase a new one. However, here's the kicker - DELL no longer supply the part. It was suggested that I buy a new printer. Is this going to be DELL's new way of dealing with problem - stop providing parts so that a person will have to purchase upgrades. That's no way to run a company - it seems like the objective is for customers to go to another company for more quality equipment. That's whati'm going to do.
Dell-Zohaib R
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May 21st, 2013 01:00
Hi,
My apologies for the miscommunication, “Inkjet Printer All-In-One v515w” is a 2009 model so there is a possibility the parts are no longer available with us in your region (region where you are currently located). The Dell part # for “PRINTHEAD KIT” is “X4M1P”. As it is not available with us, you can try ordering it from a parts re-seller.
Hope this helps.