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Printer not printing
I have a v313 all in one printer and a DELL Latitude laptop with a wireless connection. I connected the printer to the laptop. However, although the print queque shows a document, it never prints. I can't print anything through the "Launch Dell Printer Home" icon either (eg, test page). The printer used to be connected to a Dell desktop, if it matters, and that was the original install.
Please help! What do I need to do to make it print.
PudgyOne
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June 26th, 2014 04:00
greenfields1000,
I'll guess the printer worked but now print only the first print job, then won't print until you restart your computer.
In the December batch of Windows Updates, Microsoft installed Internet Explorer 11. IE11 had been causing printer problems.
Open Internet Explorer, click on Help, then click on About Internet Explorer. It should show the version there. If you have IE11, then go to control panel, Windows Update, Installed Updates, look for Internet Explorer 11. Click on Internet Explorer 11, uninstall.
Restart the computer, when prompted. Then see if your printer works.
Rick