Start a Conversation

Unsolved

This post is more than 5 years old

8455

October 23rd, 2008 12:00

Problems with 922 all-in-one printer

Hi  This is my first message hoping someone out there can help.

 

Two days ago my printer suddenly stopped printing.  I've tried everything I can think of - uninstalling and re-installing.  I've followed through every step on the support site but still the darned thing won't print - it will copy though.

 

Any hekp gratefully received.

 

9 Legend

 • 

30.3K Posts

October 23rd, 2008 15:00

Disconnect your printer. Download and run this patch to completely remove the printer from your computer.

 

Restart your computer.

 

Download the proper drivers

 

XP Drivers

 

Vista 32-bit Drivers

 

Install the proper drivers. You'll be prompted when to connect your printer.

 

 

Scanning

 

Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

 

Scanning wirelessly, use the scan buttons on the printer.

9 Legend

 • 

30.3K Posts

October 25th, 2008 09:00

Please check the solution box so that if someone else searches the forums, they can see what the solution was for you.

 

Thanks,

4 Posts

October 25th, 2008 09:00

Hi Rick

 

Thanks for the response - IT WORKED!!!

 

Diana

No Events found!

Top