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April 7th, 2010 23:00

a960 All in one printer

I had a computer crash in December and took my computer to get fixed.  (certain programs were erased). I moved cannot find original cds for printer.  How can I reinstall printer program to be able to use my printer?.  Or what do I need to do to get my printer working again?

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30.3K Posts

April 8th, 2010 02:00

Charms5976,

 

Without you telling us the make and model of the computer and operating system, these items will be vague.

 

If your computer had the operating system reinstalled, hope fully the person installed the drivers in the proper order.

 

How to Install Drivers in Microsoft® Windows® on Dell Systems

 

You need to disconnect the printer, then download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

 

Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal

 

Then download the proper drivers. Install the proper drivers, you get a message, the printer is not connected. Connect the printer at this time(powered on)

 

More information and the links to the patch can be found at...

 

A960 All-In-One Printer owners thread (W7)

 

Let me know what happens.

 

 

Rick

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