UNSOLVED

ms2usie

updated

17 years ago

M

ms2usie

5 Posts

0

35276

March 18th, 2009 20:00

Active Desktop Recovery, Internet Access, Software restore, program recovery

Hello -  I am new member to the forum community and I need Help! 

I am having problem accessing everything on my desktop. When I click on an Icon it shows me a display box stating: Fatal Error - Cannot start this program, because the required component "C:\ProgramFiles\Verizon\Verizon Internet Security Suite\Resources\zk_en_US\CLB_Rsrc.dll"  is missing. Please try re-installing this program.   The system will not let me reinstall.       When I try to open the internet I get the same messages.

In addtion, my desktop background is gone and my active desktop is disabled, The computer gives me the option to restore my Active Desktop, but when I try to restore my Active Desktop, all I get is:

 Internet Explorer Script Error. an error has occurred in the script on this page. line 65 char 1 error object doesn't support this action code 0 url: file:///C:/Documents%20and%20settings/Tarsha/Application%20Data/Microsoft/Internet%20Explorer/Desktop.htt . Do you want to continue running scripts on this page?

Also, I can not access items in the start up menu. Only word documents, games and my  itunes. Please help....

I can access the Run feature.

  Please note*  I brought a new computer to uses and this is what I am using now.  I would like help restoring my Desktop computer.