
UNSOLVED
Active Desktop Recovery, Internet Access, Software restore, program recovery
Hello - I am new member to the forum community and I need Help!
I am having problem accessing everything on my desktop. When I click on an Icon it shows me a display box stating: Fatal Error - Cannot start this program, because the required component "C:\ProgramFiles\Verizon\Verizon Internet Security Suite\Resources\zk_en_US\CLB_Rsrc.dll" is missing. Please try re-installing this program. The system will not let me reinstall. When I try to open the internet I get the same messages.
In addtion, my desktop background is gone and my active desktop is disabled, The computer gives me the option to restore my Active Desktop, but when I try to restore my Active Desktop, all I get is:
Internet Explorer Script Error. an error has occurred in the script on this page. line 65 char 1 error object doesn't support this action code 0 url: file:///C:/Documents%20and%20settings/Tarsha/Application%20Data/Microsoft/Internet%20Explorer/Desktop.htt . Do you want to continue running scripts on this page?
Also, I can not access items in the start up menu. Only word documents, games and my itunes. Please help....
I can access the Run feature.
Please note* I brought a new computer to uses and this is what I am using now. I would like help restoring my Desktop computer.
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