Hi,

I have a Dell Inspiron 14R with Windows 7. I have the outdated version of Dell Support Center, so I uninstalled and whenever I try to install the new Dell Support Center, I get the error message: Software not Installed. I've tried doing a customer chat with Dell and they tried everything they could to get the software to install. I even reset the computer back to factory defaults using Dell Datasafe.  Did anyone else receive this issue when installing the support center? If so, could you please tell me how you fixed it?

This is what the error looks like:

This happens right after it is checking for updates.