Error for factory recovery media, Error: an error occurred while creating the factory recovery media dell

Laptop:5558(I5, 1 TB).
Status:New laptop
I am trying to take back up of the files from my Laptop.

I used it for 2-3 days.

Stages followed.

I connected my laptop with a hard disk.

1. Welcome

2. Factory recovery media. After starting the application, following error poped up:an error occurred while creating the factory recovery media dell

3. Data back up to hard disk. No issues for this point

4. Finish.