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141458
July 25th, 2013 00:00
MS Office 2010 Home and Business software cannot verify license on my 2.5 yr old Inspiron15
Error message appears with each MS Office program. My internet provider required me to uninstall and reinstall Norton Security Suite today as part of its conversion to "Constant Guard" security offering. The programs were working prior to this change. Attempts to reinstall MS Office have failed since the product key is very old. Microsoft error message suggests that I "fix" the problem through Control Panel but offers no suggestions on how to do so. Very frustrated since I've been working toward a resolution for about 2.5 hours now. Suggestions?
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Dell-Zohaib R
4 Apprentice
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953 Posts
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July 25th, 2013 03:00
Hi rcrueter,
Try the below mentioned steps and reply with results:
1. Click “Start”.
2. Click “Run”.
3. In the Run Dialog Box type “appwiz.cpl” (without double quotes) and hit “Enter”.
4. Right-click “Microsoft Office 2010” application and select “Change”.
5. Click “Enter a Product Key” radio button and click “Continue”.
6. Enter the Product Key and click “Continue”.
Hope this helps.
rcrueter
2 Posts
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July 25th, 2013 13:00
Dell-Zohaib R
4 Apprentice
•
953 Posts
0
July 28th, 2013 06:00
Hi rcrueter,
Try to contact Microsoft Product Activation Center by telephone. Click the below mentioned hyperlink to find steps on how to contact a Microsoft Product Activation Center by telephone:
How to contact a Microsoft Product Activation Center by telephone
Please feel free to reply if you have any problem with activation.
sandy018
1 Message
0
November 14th, 2013 11:00
This tips fixed my problem
- Open command
- cd C:\Program Files\Microsoft Office\Office14
- cscript ospp.vbs /act
Detailed instruction is here check this --