Unsolved

This post is more than 5 years old

8 Wizard

 • 

17.1K Posts

19494

July 26th, 2010 00:00

Nero 9 Essentials - Broken and Missing CD Features

Has anyone else noticed ...

1. When you burn an AudioCD, the first few seconds (of the first song/track) is silent.

2. When you try to use Gracenote to rip songs to your drive ... it will allow .WAV files to be outputted, but if you select .MP3 they want you to upgrade.

3. If you click "Upgrade" and try to buy the "MP3-Rip Plugin" , they say they don't support the United States.

Please tell me I'm doing something wrong. Who supports this software (Dell or Nero)? I need something that works properly.

Dell Rockstar

Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.

9 Legend

 • 

33.4K Posts

July 26th, 2010 07:00

If the Nero 9 Essentials came with the Dell PC then Dell is the one to support it.  But, if it's not in the first 30 days of ownership they usually charge for software support.  Considering what they charge for software support you may want to just buy the full Nero 10 and have full features rather than the limitied "Essentials" version.  I've seen it on www.buy.com for $49.95.

I use Nero, but I have the full Nero10  and not the "Essentials" version.  I use the Nero "Burning ROM" program and  "disk at once" for burning and have never had the problem you are having.  I burn audio CD's at 8X (or the lowest speed on the burner) so it's compatible with any audio CD player.  If they are burned at high speed they will not play or will skip on some audio CD players.

Although Nero 10 has CD ripping capabilites, I rip audio CD's using the free Audiograbber program.  It will rip wav or mp3.  You need the Audiograbber and the free Lame MP3 program (link at the Audiograbber site I've linked).

8 Wizard

 • 

17.1K Posts

July 26th, 2010 11:00

Fireberd, thanks for the reply.

I guess Dell has switched to Nero9 on all Win7-64 systems? What comes with the XPS 8000/9000? On Vista-32,  I used the Dell bundled Roxio Suite 10.2 and never had a problem. Roxio 10 was nice because it was all one program. I haven't purchased burning software ever. Dell usually ships something that works or I can get a patch from them or Roxio/Sonic.

This Nero 9 bundle also includes a 2nd complete suite called SmartStart Essentails. I checked but it doesn't rip to MP3 either (option simply not available). It seems even more limted. Kind of confusing they include 2 complete suites (with similar names) that do basically the same thing. Anyway ... for now, I'm talking about "Nero Express Essentials" v 9.4.26.1 .

Yes, I have used AudioGrabber with Lame-MP3 before (but not since 2004 or so). I'm not sure if supports Win7-64, GraceNote, and ID3 Tags. ImgBurn is another good one. Together they would make a nice "suite" except I still don't think you would be able to create an AudioCD from WAV and MP3 files.

Using Nero Control Center 4, if I click on "Check for Updates" button with "Nero Express Essentials v9.4.26.1" checked, I can eventually get to:

http://www.nero.com/eng/downloads-nero9-update.php

... but it doesn't say if it will work on this Dell-Bundled-Limited version.

I will try burning slower. But it wasn't skipping ... the first few seconds was really missing.

No Events found!

Top