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Office 2016 mess
So, like others I have discovered the activation mess of Office 2016. My company bought multiple laptops with Office bundled as a separate add-on purchase (separate physical envelope with activation ID).
Called Dell to return Office... but they can't accept a return on it BUT will happily return multiple ENTIRE laptops (with shipping). So I am returning laptops and reordering new Dell laptops. So odd and such a waste of Dell's money since I could have just put the license files for Office 2016 in an envelope and mailed to Dell.
Looking online Office 2016 is a giant mess for small businesses due to activation getting tied to either an employee of multiple email burn accounts managed by the admin.
beamermt79
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February 25th, 2016 11:00
I think the reason why Dell does that is because they must tie the office sku and whatnot to the laptop. They may not have it in their system to remove add on products from each primary product (like a laptop or desktop).
Mary G
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February 26th, 2016 08:00
It could be because you need a volume license for business use. Contact Microsoft instead of Dell about Office license problems.
Microfiche_XP
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March 2nd, 2016 13:00
It gets even better when you say screw it and set up throwaway MS accounts for the employees, and then go to install and the product keys are invalid! So you call Dell and they say to call Microsoft, who tells you to call Dell. From what I can see, sounds like someone must have made some pretty effective keygens for MS Office 2016. I wasted about 6 hours in the last few days between Microsoft and Dell trying to get this issue fixed. And it is only fixed on one of the 2 laptops I bought.
Mary G
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March 3rd, 2016 11:00
A license for office must be purchased for each computer. If you bought only one single user license for Office 365, it can be installed on only one laptop. You had to buy the Office 365 license for up to 5 users to install on diff computers. If you did buy the 5 users version use a diff MS acct setup or use a new email if you have to--for each laptop. See this-- products.office.com/.../compare-microsoft-office-products
Microfiche_XP
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March 3rd, 2016 13:00
I don't know if it is me you are replying to Mary G, but there was no issue with the number of licenses purchased, and it was Office 2016 Home & Business, not 365. I am not renting software. When they start forcing that, I will look for other alternatives.
I had 2 purchased product keys that came with 2 laptops. Both had product keys that had already been "redeemed"