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Messenger11

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12 years ago

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20566

May 2nd, 2012 11:00

Problem with Lexmark All-in-One Printer Model X6570 not printing most documents

First, let me tell everyone that I haven't ever posted to a forum, so if I break some type of ediquet or rules...please forgive me.

 

OK...There was evidently a windows update, that is now blocking my Lexmark X6570 printer from printing most documents from my Desktop (Demension E521). I've worked for two weeks with Lexmark on this problem. Today they tell me it is a problem with my User Account Setting and that I need Dell to help me with this. Anyone know what I need to do to fix this problem? My warranty is out, and I tried to call into Dell with no success. I just ordered a new desktop, and if I can fix this, I want to cancel taht order before its too late.

 

Thanks!