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jamestuck
1 Copper

Querying Dell system information using serial number via API

Hi,

I'm not sure I'm putting this post in the correct place but here goes anyway.

Is it possible to query system information using a Dell serial through some kind of API? I'm creating a reporting solution for our internal IT systems and I have the serials of all of our Dell products. I know you can input these as a list or individually but I am looking for something more automated.

Thanks,

 

James

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6 Replies

Re: Querying Dell system information using serial number via API

Hi James,

If you are looking for system configuration, then you may use 'msinfo32' in the run window (Windows + r) to get relevant information. Alternatively, you can use Dell Support Center.

Please reply if you have any questions.

Thanks & Regards,
Appu S
#iworkfordell
To know more about Dell’s Product Support, Drivers & Downloads, Orders & Dispatch status -> choose your region USA, India. For Dell Support Videos, click Here.

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jamestuck
1 Copper

Re: Querying Dell system information using serial number via API

Hi,

Thanks for the reply. I'm actually looking to do this for a large number of machines programmatically so this method isn't appropriate for this.

Thanks,

James

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Re: Querying Dell system information using serial number via API

Hi James,

Thank you for the response.

It seems that you want to access the system information for a set of computer's on a network. You may refer to the link below for help: http://bit.ly/ndYrbN 
However, the best way to access information is through 'msinfo32' for each computer.

Hope this helps.

Thanks & Regards,
Appu S
#iworkfordell
To know more about Dell’s Product Support, Drivers & Downloads, Orders & Dispatch status -> choose your region USA, India. For Dell Support Videos, click Here.

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jamestuck
1 Copper

Re: Querying Dell system information using serial number via API

Thanks,

I have the information from the machine already. It is additional information from Dell that I am after. Basically, what gets returned when you enter your service tag into the Dell Support Centre.

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Re: Querying Dell system information using serial number via API

Hi James,

Unfortunately, there isn't any method or command Dell can provide that can give system details for multiple systems. You can go to our support site, type the service tag of the computer. click on 'System Configuration'. This would give the original system configuration. Additional information can be viewed from Dell Support Center for individual systems.

Thanks & Regards,
Appu S
#iworkfordell
To know more about Dell’s Product Support, Drivers & Downloads, Orders & Dispatch status -> choose your region USA, India. For Dell Support Videos, click Here.

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rpertusioH
1 Copper

Re: Querying Dell system information using serial number via API

James,

It's been 5 years since you posted.  But, in case other people stumbling on this page give up hope...

There is an API that provides most of what you need.  You'll need to be subscribed to TechDirect ( http://techdirect.dell.com ) and apply for an API key.

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