Roxio Creator 2009 & Dell

Question

Hi, I have a  Dell XPS 700 and recently upgraded to Windows Vista, SP1. I installed the full version of Roxio Creator 2009, and then installed the latest service pack from Roxio, SP3. I chose Roxio because it automatically converts TiVo files for burning to DVD.  When I use the program everything looks like it works fine, but when it finishes burning the DVD, it kicks the DVD out and tells me that it the process is complete and successful.  When I put the DVD into my DVD player in the living room I get told that it can't play the disc. So I reload it into the DVD drive on my PC and when I click on the drive my PC tells me to load a disc into the drive. These discs won't play on any of my DVD players, either PC based or home units.  I have heard that there is some type of compatibility issue between Roxio and Dell computers.  Is this true and if so, is there a patch or fix? It seems odd since Roxio and Dell seem to have some sort of partnership. When I use the Windows DVD Maker bundled with Vista, it works fine, but I have to first run a program to strip off the TiVo encryption, something that Roxio does automatically.   Thank you for your help. Invex

invex · Answer

fireberd

Thanks for your response. I have checked out the Roxio forums and I believe that is where I read that there was a compatibility issue.

It's odd though, a friend has and HP laptop, purchased and installed the same version of Roxio that I have and has had no trouble whatsoever.

I guess I'll keep trying to work through it and see if I can get it to work. Otherwise I do have other options, I just liked the fact that it stripped off

the TiVo encryption automatically.

Thanks again.....*sigh*....pooters, who needs em?!?

Invex

fireberd · Answer

There is NO compatibility problems between Roxio and Dell computers. That would be like saying you can use a certain brand of gas in GM vehicles.

However, Roxio can be very troublesome, I've had every version of Adaptec/Roxio from Version 3 up to Version 9 and all have buggy and various problems. I finally gave up and went to Nero. However, it's too bad as the Roxio label creator program is probably the best one on the market.

Have you checked the Roxio forums? That would be a good place to start.

Productivity Software

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