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OSG_PCQ

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8 Posts

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July 18th, 2018 04:00

R210 II BMC upgrade error: USB Device is not found

Hi,


I have a lot of R210 II server with and without iDRAC modules.
* For server with iDRAC no problem.
ESM_Firmware_9GJYW_LN32_2.90_A00.BIN
Lifecycle-Controller_Legacy_Application_0WFGM_LN_1.7.5.4_A00.BIN
* But for server without the iDRAC module I'm looking to upgrade the BMC without success at this point.

 

So for server without the iDRAC:

[root@R210IIFirm src]# /opt/dell/srvadmin/sbin/omreport system summary | grep -A2 "Firmware Information"
Firmware Information <== (well in this server is the version it's already the version I have with the file bu I got several others versions: 1.92.00 (Build 1) / 1.90.00 (Built 4) / version 1.85.00 (build 2) / 1.80.00 (Build 1) / 1.70.00 (Build 6) ).
Name : Baseboard Management Controller
Version : 1.95.00 (Build 1)
--
Firmware Information
Name : Unified Server Configurator
Version : 1.5.5.18


* Look like BMC is not supported by DSU (USC yes):
[-]1 Dell 32 Bit Diagnostics
Current Version : 5162A0 same as : 5162A0, Criticality : Optional, Type : Application

[-]2 Dell Unified Server Configurator, 1.5.5.18, A00
Current Version : 1.5.5.18 same as : 1.5.5.18, Criticality : Optional, Type : Application

[-]3 PERC H200A Controller 0 Firmware
Current Version : 07.03.06.00 same as : 07.03.06.00, Criticality : Recommended, Type : Firmware

[-]4 BIOS
Current Version : 2.9.0 same as : 2.9.0, Criticality : Urgent, Type : BIOS

 

* On web site only old version are available:
Dell BMC Firmware, v.1.70, A01 // 27 May 2013 (OLD)
wget https://downloads.dell.com/esm/PER210II_BMC_FRMW_LX_R300562.BIN

Dell Unified Server Configurator, v.1.5.0.29, A00 // 11 Sep 2014 (OLD)
wget https://downloads.dell.com/FOLDER80094M/1/USC_APP_LX_R296664.BIN

 

* But in the SmartBootableISO_2018-06-11_15-34-28 file: https://dell.app.box.com/v/BootableR210II/file/297719582076

I found the correct version for BMC (Even if the name look like iDRAC version):
./FOLDER01284137M/1/ESM_Firmware_F4D3G_LN32_1.95_A00.BIN
./FOLDER00496839M/5/Lifecycle-Controller_Application_YV2KT_LN32_1.5.5.18_A00.BIN

The exec is working fine but a got an USB error:
Release Title:
BMC Firmware, 1.95, A00

Release Date:
February 08, 2013

Default Log File Name:
F4D3GX02-00

Supported System(s):
PowerEdge R210 II

Description:
1.95 BMC firmware for 1Q201

./ESM_Firmware_F4D3G_LN32_1.95_A00.BIN
Collecting inventory...
...........
Running validation...

BMC Firmware

The version of this Update Package is the same as the currently installed version.
Software application name: BMC Firmware
Package version: 1.95
Installed version: 1.95


Continue? Y/N:Y
Y entered; update was forced by user
Executing update...
WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER DELL PRODUCTS WHILE UPDATE IS IN PROGRESS.
THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
............................................................................... USB Device is not found
.
Device: BMC Firmware
Application: BMC Firmware
Failed to access Virtual USB Device

I tried too directly from extracted files without success:
./bmcfwul -i=./payload/firmimg.d6

iDRAC6 Firmware Upgrade Utility Version: 1.4.02.119
Copyright 2009 Dell Inc. All Rights Reserved.
Firmware Version Current Image
BMC ...................... Firmware Version 1.95.01 1.95.01
Bootloader version 1.13.7 1.13.7

Detecting USB Device timeout
USB Device is not found
Failed to access Virtual USB Device

 


(I got several version and a server look like have a earlier version USC 1.6.5.11 someone know where I could find this version ?).

Anyway could someone indicate me how to upgrade the BMC?


Best regards
Vince

Daniel My

12 Elder

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6.2K Posts

July 18th, 2018 11:00

Hello

If you only have a BMC then you can only install BMC firmware and the USC. If you have an iDRAC installed then you install the iDRAC firmware and LCC firmware.

The 1.95 firmware and LCC you are trying to install are for systems with an iDRAC. The labeling as a BMC on the download page can cause confusion. The iDRAC takes over as the BMC, so the iDRAC is still referred to as a BMC by some. We make the distinction between iDRAC and BMC clear in most of our documentation and downloads. This is the first time I've seen an iDRAC download referred to as a BMC download. I verified that the update is for an iDRAC, the package configuration file runs a check to make sure an iDRAC is installed before it will run the update. 1.7 is the latest version of the BMC that I show on the website.

Thanks

OSG_PCQ

1 Rookie

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8 Posts

July 19th, 2018 05:00

Hi Daniel,

I pretty sure is not exactly this, let me explain with more details:

I'm using this command: /opt/dell/srvadmin/sbin/omreport system summary | grep -A2 "Firmware Information"
to see if server is iDRAC or BMC.

----------------------------------------
R210 II with iDRAC:

Firmware Information
Name : iDRAC6
Version : 2.90.00.00 (Build 4)

Firmware Information
Name : Lifecycle Controller
Version : 1.7.5.4

Files used for the upgrade:
iDRAC Monolitich Realease 2.90 // 25 Jul 2017
https://downloads.dell.com/FOLDER04448397M/1/ESM_Firmware_9GJYW_LN32_2.90_A00.BIN

Logs:
The version of this Update Package is newer than the currently installed version.
Software application name: iDRAC6
Package version: 2.90
Installed version: 1.90

Dell lifecycle Controller v1.7.5 // 09 Mar 2016
https://downloads.dell.com/FOLDER02971948M/1/Lifecycle-Controller_Legacy_Application_0WFGM_LN_1.7.5.4_A00.BIN

Logs:
Software application name: Dell Lifecycle Controller, 1.5.5.27, A00
Package version: 1.7.5.4
Installed version: 1.5.5.27

 



Those packages launched on a BMC server just tell platform not compatible.


----------------------------------------
R210 II with BMC:
---
Firmware Information
Name : Baseboard Management Controller
Version : 1.70.00 (Build 6)

Firmware Information
Name : Unified Server Configurator
Version : 1.5.0.29
---
Firmware Information
Name : Baseboard Management Controller
Version : 1.80.00 (Build 1)

Firmware Information
Name : Unified Server Configurator
Version : 1.5.0.29
---
Firmware Information
Name : Baseboard Management Controller
Version : 1.85.00 (Build 2)

Firmware Information
Name : Unified Server Configurator
Version : 1.5.2.7
---
Firmware Information
Name : Baseboard Management Controller
Version : 1.95.00 (Build 1)

Firmware Information
Name : Unified Server Configurator
Version : 1.5.5.18
---
Firmware Information
Name : Baseboard Management Controller
Version : 1.90.00 (Build 4)

Firmware Information
Name : Unified Server Configurator
Version : 1.5.5.18
---
Name : Baseboard Management Controller
Version : 1.92.00 (Build 1)

Firmware Information
Name : Unified Server Configurator
Version : 1.5.5.18
---
Firmware Information
Name : Baseboard Management Controller
Version : 1.95.00 (Build 1)

Firmware Information
Name : Unified Server Configurator
Version : 1.6.5.11 <---------------------- Not found a file for this version but never-mind for now.
---
DSU update the USC directly : 1.5.5.18, A00 (same version as file a found on the CD).


1. BIOS ( Version : 2.9.0 ) <- I know 2.10 is out now
2. Dell Unified Server Configurator, 1.5.5.18, A00 ( Version : 1.5.5.18 )
3. Dell 32 Bit Diagnostics ( Version : 5162A0 )
4. Firmware for - Disk 0 of PERC H200A Controller 0 in Slot 1 ( Version : FL2H )
5. PERC H200A Controller 0 Firmware ( Version : 07.03.06.00 )


Files on the web page:
Dell Unified Server Configurator, v.1.5.0.29, A00 // 11 Sep 2014 (OLD)
wget https://downloads.dell.com/FOLDER80094M/1/USC_APP_LX_R296664.BIN

The version of this Update Package is older than the currently installed version.
Software application name: Dell Unified Server Configurator, 1.5.5.18, A00
Package version: 1.5.0.29
Installed version: 1.5.5.18

Continue? Y/N:N
---
Dell BMC Firmware, v.1.70, A01 // 27 May 2013 (OLD)
wget https://downloads.dell.com/esm/PER210II_BMC_FRMW_LX_R300562.BIN

The version of this Update Package is older than the currently installed version.
Software application name: BMC Firmware
Package version: 1.70
Installed version: 1.95

Same error but platform compatible.

 

 

On the CD: SmartBootableISO_2018-06-11_15-34-28.iso
(I now! the name of files are especially red herring but read the text lower here).

bash ./FOLDER01284137M/1/ESM_Firmware_F4D3G_LN32_1.95_A00.BIN
BMC Firmware
The version of this Update Package is the same as the currently installed version.
Software application name: BMC Firmware
Package version: 1.95
Installed version: 1.95

bash ./FOLDER00496839M/5/Lifecycle-Controller_Application_YV2KT_LN32_1.5.5.18_A00.BIN
Dell Unified Server Configurator, 1.5.5.18, A00

The version of this Update Package is the same as the currently installed version.
Software application name: Dell Unified Server Configurator, 1.5.5.18, A00
Package version: 1.5.5.18
Installed version: 1.5.5.18

It's why I'm thinking I'm using the right file version.
And why I'm asking how to solve the USB error.

Best regards
Vince

OSG_PCQ

1 Rookie

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8 Posts

July 27th, 2018 05:00

Hi Daniel,

I have more informations:
=====
Tested under windows 2012R2 with SUU-WIN32_17.12.200.229.ISO :
Lifecycle-Controller Application MRT8N WIN32 1.6.5.8 A00 / Dell Unified Configurator, 1.5.5.18, A00 / Current 1.5.5.18 / Latest 1.6.5.8

This upgrade too work fine under windows:
ESM_Firmware_F4D3G_WN32_1.95_A00

And after the upgrade under linux:
Firmware Information
Name : Baseboard Management Controller
Version : 1.95.00 (Build 1)
--
Firmware Information
Name : Unified Server Configurator
Version : 1.6.5.8
=====
Using this CD: SmartBootableISO_2018-06-11_15-34-28 file: https://dell.app.box.com/v/BootableR210II/file/297719582076

BMC Firmware, 1.95, A00 // February 08, 2013
./FOLDER01284137M/1/ESM_Firmware_F4D3G_LN32_1.95_A00.BIN

Unified Server Configurator, 1.5.5.18, A00 // May 07, 2012
./FOLDER00496839M/5/Lifecycle-Controller_Application_YV2KT_LN32_1.5.5.18_A00.BIN
=====
Using this CD: https://dell.app.box.com/v/BootableR210II/folder/51806626822 25/07/2018 linuxlso.iso

./drm_files_repository/System Bundle (linux)PER210 II v652/ESM_Firmware_F4D3G_LN32_1.95_A00.BIN

Dell Lifecycle Controller, 1.6.5.12, A00 // March 21, 2014
./drm_files_repository/System Bundle (linux)PER210 II v652/Lifecycle-Controller_Application_F7XJ1_LN_1.6.5.12_A00.BIN

Unified Server Configurator, 1.6.5.8, A00 // April 11, 2014 <-----------------------------------
./drm_files_repository/System Bundle (linux)PER210 II v652/Lifecycle-Controller_Application_MRT8N_LN_1.6.5.8_A00.BIN

Dell OEM Lifecycle Controller,Dell OEM Lifecyce Controller, 1.6.5.4, A00 // April 02, 2014
./drm_files_repository/System Bundle (linux)PER210 II v652/Lifecycle-Controller_Application_MPXWT_LN_1.6.5.4_A00.BIN

Dell Lifecycle Controller, 1.6.0.73, A00 // January 17, 2013
./drm_files_repository/System Bundle (linux)PER210 II v652/Lifecycle-Controller_Application_GFFFC_LN_1.6.0.73_A00.BIN

Unified Server Configurator, 1.5.5.18, A00 // May 07, 2012
./drm_files_repository/System Bundle (linux)PER210 II v652/ESM_Firmware_F4D3G_LN32_1.95_A00.BIN

=> So even if the file are named in the same way the aim platform in not the same.
=====

I'm now able to upgrade the USC from windows and linux to:
 Unified Server Configurator, 1.6.5.8, A00 // April 11, 2014

I'm now able to upgrade BMC under windows to:
Unified Server Configurator, 1.5.5.18, A00

=> So I'm first question is the same how to upgrade the BMC from linux!?
(File is really really really probably the good one, same name as windows one
ESM_Firmware_F4D3G_WN32_1.95_A00
ESM_Firmware_F4D3G_LN32_1.95_A00.BIN).

Additionally question, I got an R210II with USC version 1.6.5.11 at this point I dunno where to found this file version...

Best regards
Vince

OSG_PCQ

1 Rookie

 • 

8 Posts

August 16th, 2018 02:00

Hi Daniel,
Have you some advice to solve this problem ?
Best regards
Vince

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