If none of the CPUs are working with CPU socket 2, I'd be looking at the motherboard as a potential failure. If the old CPUs continue to work with CPU socket 2, you could test the new CPUs on a different motherboard.
Updating the BIOS and iDRAC shouldn't impact the PSU at all, but you can perform a power drain, just to be safe. This would be done by shutting the server down, unplugging it, then holding the power button down for 30 seconds. You can then bring it back up as normal.
When you say that CPU 2 is not detected, what are you basing that on? Is it not showing up in ESXi, or is it not showing up in the iDRAC's hardware profile? If you remove CPU 1 and install CPU 2 in CPU socket 1, does the server boot? If you switch back to the first set of CPUs, do your symptoms stop?
The CPU2 is not recognized by the system (idrac and esxi) and no error showing.
The test I have made are:
- CPU1 and CPU2 switching; Same problem, CPU 2 still not recognized by the system with no error at all.
- Booting up the system with only CPU1 and the relative RAM (Without CPU2 ram), everything works fine.
In the meanwhile after upgrading system BIOS and iDrac the PSU2 stopped working, with blinking amber light (Already tried to switcing them, or wait for a while, same problem, the PSU2 still not working)
Dell-DylanJ
4 Operator
•
2.9K Posts
1
January 27th, 2020 08:00
If none of the CPUs are working with CPU socket 2, I'd be looking at the motherboard as a potential failure. If the old CPUs continue to work with CPU socket 2, you could test the new CPUs on a different motherboard.
Updating the BIOS and iDRAC shouldn't impact the PSU at all, but you can perform a power drain, just to be safe. This would be done by shutting the server down, unplugging it, then holding the power button down for 30 seconds. You can then bring it back up as normal.
Dell-DylanJ
4 Operator
•
2.9K Posts
0
January 21st, 2020 13:00
When you say that CPU 2 is not detected, what are you basing that on? Is it not showing up in ESXi, or is it not showing up in the iDRAC's hardware profile? If you remove CPU 1 and install CPU 2 in CPU socket 1, does the server boot? If you switch back to the first set of CPUs, do your symptoms stop?
cell00
6 Posts
0
January 22nd, 2020 01:00
The CPU2 is not recognized by the system (idrac and esxi) and no error showing.
The test I have made are:
- CPU1 and CPU2 switching; Same problem, CPU 2 still not recognized by the system with no error at all.
- Booting up the system with only CPU1 and the relative RAM (Without CPU2 ram), everything works fine.
In the meanwhile after upgrading system BIOS and iDrac the PSU2 stopped working, with blinking amber light (Already tried to switcing them, or wait for a while, same problem, the PSU2 still not working)
cell00
6 Posts
0
January 29th, 2020 04:00
Hi, i'm sorry for the late reply, anyway replacing the motherboard fixed the problem, except for that psu.
Thank you so much.