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etaljic81
1K Posts
0
July 28th, 2015 07:00
Right-click on the executable and select two options: Run as Administrator and Run in Windows 7 compatibility mode. Worked for me and I'm running 8.1
edhoward
2 Intern
•
214 Posts
July 31st, 2015 06:00
Tried that but it bombed out when I started it, I'm resorted to installing it on a Win7 VM which isn't ideal.
forshr
1.1K Posts
July 31st, 2015 07:00
Hi Ed,
If you can send me a screenshot of the error message and the BCSD log then I can take a look for you. Did you use switch on compatibility mode and run as Administrator?
Regards,
Rich Forshaw
RecoverPoint Corporate Systems Engineering
It should work. What's the error?
August 3rd, 2015 00:00
No error it just goes to load then quits. I've tried everything
August 3rd, 2015 01:00
Sorry dumb question but how do you do that?
Idan
3 Apprentice
675 Posts
Run java -version by navigating to the jre/bin directory through cmd.
Can you check if you have JRE 8 installed. I would try using JRE 7 and make sure it's in the PATH environment variable.
Idan Kentor
August 3rd, 2015 12:00
Yes I am running JRE 8, not sure how to switch to JRE 7.
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etaljic81
1K Posts
0
July 28th, 2015 07:00
Right-click on the executable and select two options: Run as Administrator and Run in Windows 7 compatibility mode. Worked for me and I'm running 8.1
edhoward
2 Intern
•
214 Posts
0
July 31st, 2015 06:00
Tried that but it bombed out when I started it, I'm resorted to installing it on a Win7 VM which isn't ideal.
forshr
2 Intern
•
1.1K Posts
0
July 31st, 2015 07:00
Hi Ed,
If you can send me a screenshot of the error message and the BCSD log then I can take a look for you. Did you use switch on compatibility mode and run as Administrator?
Regards,
Rich Forshaw
RecoverPoint Corporate Systems Engineering
etaljic81
1K Posts
0
July 31st, 2015 07:00
It should work. What's the error?
edhoward
2 Intern
•
214 Posts
0
August 3rd, 2015 00:00
No error it just goes to load then quits. I've tried everything
edhoward
2 Intern
•
214 Posts
0
August 3rd, 2015 01:00
Sorry dumb question but how do you do that?
Idan
3 Apprentice
•
675 Posts
0
August 3rd, 2015 01:00
Run java -version by navigating to the jre/bin directory through cmd.
Idan
3 Apprentice
•
675 Posts
0
August 3rd, 2015 01:00
Can you check if you have JRE 8 installed. I would try using JRE 7 and make sure it's in the PATH environment variable.
Regards,
Idan Kentor
RecoverPoint Corporate Systems Engineering
edhoward
2 Intern
•
214 Posts
0
August 3rd, 2015 12:00
Yes I am running JRE 8, not sure how to switch to JRE 7.