Bobby Petrov
2 Bronze

No IP connection between RPA and VNX/CLARiiON array

Hi All,

After changing the login credentials on a VNX array, the RecoverPoint started complaining about the IP connection between  the RPA and the VNX array.

RPA 4.1.0

VNX Block- File-

I found an article in the support site (Knowledge Base Article: 000470762), which says I need to detach all RPAs from the cluster make changes to the globalsystemconfig.XML file and then reattach the RPAs back.

I have few questions:

What are the risks involved in doing so?

Also will I loose the journals and therefore the bookmarks.

How long resync time I am looking at? The entire data is about 50TB and the link is 400Mb/s between the two sites.



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Re: No IP connection between RPA and VNX/CLARiiON array

Hi Bobby,

This indeed can be related to KB470762. I would recommend to raise a case w/ support to make sure and two help with the WA.

No full sweep or journal history loss is expected.

Hope that helps,

Idan Kentor

Sr. Principal Product Technology Engineer - RecoverPoint and RecoverPoint for VMs


Idan Kentor
Tech Staff Engineering Technologist - Data Protection
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