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3218
June 16th, 2011 04:00
RecoverPoint logs
Does anybody know how to interpret RP logs collection? What to look for system helth? Any tools available for partners?
WBR,
Boris
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Unsolved
This post is more than 5 years old
1 Message
0
3218
June 16th, 2011 04:00
Does anybody know how to interpret RP logs collection? What to look for system helth? Any tools available for partners?
WBR,
Boris
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SureshThirumala
60 Posts
0
November 24th, 2011 22:00
Hello,
Thank you for contacting EMC.
There is no tool available for partners or customers as of now. In case of any issues, kindly open a support team with EMC Recoverpoint Team along with RPA/Splitter/Host grab/Switch/Array logs (relevant logs) to investigate the issue.
Regards
Suresh Thirumalaisamy
Suresh Thirumalaisamy
Technical Support Engineer
Worldwide Technical Support - IMG RecoverPoint
Office Hours: Sun-Thur, 20:00 to 05:00 hrs EST
Phone : (US Tollfree)1-800-782-4362 || Extn 7633381
Email : Suresh_Thirumalaisamy@emc.com
Please let us know what you think of the level of service provided by sending an email to my manager,
Vashisht, Mohit @ (Mohit.Vashisht@emc.com)