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Rp4VMS retaining snapshots in AWS

Hi RP4VM's cloud copy policy is set to retain snapshots for 2 days.

But I have 2 days of snapshots that have not been deleted - from the 16th and 18th July.

It appears that intermittently whatever housekeeping is supposed to delete these snaps in EC2 is not taking place.

 

Also in Cloud DR I see the following error:

"Retention policy maintenance failed for VM."

 

anybody with experience of recoverpoint + AWS + CloudDR point me in the right direction?

Thanks!

 

 

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Re: Rp4VMS retaining snapshots in AWS

Hello WM_RP,

I would call into support and open a case so that we can look & see why the policy was not followed.

DELL-Sam L
Dell | Social Outreach Services - Enterprise
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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Re: Rp4VMS retaining snapshots in AWS

We have fixed a similar issue in the recent versions of Cloud DR. As stated, I would recommend raising an SR for us to take a closer look here.

Idan Kentor
Product Engineer - RecoverPoint and RecoverPoint for VMs
@IdanKentor
idan.kentor@dell.com
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