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3856
April 13th, 2011 00:00
Can not retrieve configuration from the primary node on Windows 2008
Enviroment: AutoStart 5.4 build 195 + Windows 2008
One node is already installed with node name as "cnsqaenvision6".
For the second node, if you choose "Retrieve Configuation Now" duing installation, you will ge one warning dialog -- The installation was unable to retrieve the domain name and port number from the specified primary node. Please verify the supplied information, or enter the data manually.
But you can still ping the another node with its node name. The two nodes/servers are within the same workgroup.
The this works well on Windows 2003. Do any one have simillar problems?
| Network Monitor results on Windows 2008 |
|---|
|
98 5:10:57 PM 4/13/2011 5.1971402 System 172.21.7.4 172.21.7.6 MSRPC MSRPC:c/o Request: unknown Call=0x49 Opnum=0x2 Context=0x0 Hint=0xC Warning: Octets trailer appends to authentication token {MSRPC:7, SMB2:6, SMBOverTCP:5, TCP:4, IPv4:3}
99 5:10:57 PM 4/13/2011 5.1973187 System 172.21.7.6 172.21.7.4 SMB2 SMB2:R WRITE (0x9) {SMB2:6, SMBOverTCP:5, TCP:4, IPv4:3}
100 5:10:57 PM 4/13/2011 5.1974035 System 172.21.7.4 172.21.7.6 SMB2 SMB2:C READ (0x8), FID=0xFFFFFFFF00000001 , 0x400 bytes from offset 0 (0x0) {SMB2:6, SMBOverTCP:5, TCP:4, IPv4:3}
101 5:10:57 PM 4/13/2011 5.1976174 System 172.21.7.6 172.21.7.4 MSRPC MSRPC:c/o Response: unknown Call=0x49 Context=0x0 Hint=0x18 Cancels=0x0 Warning: Octets trailer appends to authentication token {MSRPC:7, SMB2:6, SMBOverTCP:5, TCP:4, IPv4:3}
102 5:10:57 PM 4/13/2011 5.1977747 System 172.21.7.4 172.21.7.6 MSRPC MSRPC:c/o Request: unknown Call=0x4A Opnum=0x1A Context=0x0 Hint=0x14 Warning: Octets trailer appends to authentication token {MSRPC:7, SMB2:6, SMBOverTCP:5, TCP:4, IPv4:3}
103 5:10:57 PM 4/13/2011 5.1979247 System 172.21.7.6 172.21.7.4 SMB2 SMB2:R WRITE (0x9) {SMB2:6, SMBOverTCP:5, TCP:4, IPv4:3}
104 5:10:57 PM 4/13/2011 5.1979734 System 172.21.7.4 172.21.7.6 SMB2 SMB2:C READ (0x8), FID=0xFFFFFFFF00000001 , 0x400 bytes from offset 0 (0x0) {SMB2:6, SMBOverTCP:5, TCP:4, IPv4:3}
105 5:10:57 PM 4/13/2011 5.1981293 System 172.21.7.6 172.21.7.4 MSRPC MSRPC:c/o Response: unknown Call=0x4A Context=0x0 Hint=0x8 Cancels=0x0 Warning: Octets trailer appends to authentication token {MSRPC:7, SMB2:6, SMBOverTCP:5, TCP:4, IPv4:3}
106 5:10:57 PM 4/13/2011 5.1981932 System 172.21.7.4 172.21.7.6 MSRPC MSRPC:c/o Request: unknown Call=0x4B Opnum=0xF Context=0x0 Hint=0x88 Warning: Octets trailer appends to authentication token {MSRPC:7, SMB2:6, SMBOverTCP:5, TCP:4, IPv4:3}
107 5:10:57 PM 4/13/2011 5.1983854 System 172.21.7.6 172.21.7.4 SMB2 SMB2:R WRITE (0x9) {SMB2:6, SMBOverTCP:5, TCP:4, IPv4:3}
108 5:10:57 PM 4/13/2011 5.1984317 System 172.21.7.4 172.21.7.6 SMB2 SMB2:C READ (0x8), FID=0xFFFFFFFF00000001 , 0x400 bytes from offset 0 (0x0) {SMB2:6, SMBOverTCP:5, TCP:4, IPv4:3}
109 5:10:57 PM 4/13/2011 5.1986413 System 172.21.7.6 172.21.7.4 MSRPC MSRPC:c/o Response: unknown Call=0x4B Context=0x0 Hint=0x18 Cancels=0x0 Warning: Octets trailer appends to authentication token {MSRPC:7, SMB2:6, SMBOverTCP:5, TCP:4, IPv4:3}
116 5:10:58 PM 4/13/2011 5.3975982 System 172.21.7.4 172.21.7.6 TCP TCP:Flags=...A...., SrcPort=49159, DstPort=Microsoft-DS(445), PayloadLen=0, Seq=31872222, Ack=3271951059, Win=251 {TCP:4, IPv4:3}
|
No Events found!
EnvisionPlus
79 Posts
0
April 13th, 2011 00:00
From the last record, you can see that only one TCP request is send to destination node. But no ack response from destination node. I am afraied that there must be something related to network/security configuration.
Thanks
yito1
262 Posts
0
April 13th, 2011 00:00
Hi,
Is the firewall invalid?
EnvisionPlus
79 Posts
0
April 13th, 2011 00:00
Both firewalls of windows 2008 are turned off and no other antivirus software are installed.
Thanks
EnvisionPlus
79 Posts
0
April 13th, 2011 19:00
The service is started on both servers.
And one error is reported as following when clicking Restrieve Configuration Now
Product: AutoStart 5.4.0 -- 1: FAIL/ERROR : RegConnectRegistry(pMachineName, HKEY_LOCAL_MACHINE, &hkResult)
EnvisionPlus
79 Posts
0
April 13th, 2011 23:00
ERROR: Access is denied.
Do you have any idea to configure the system to bypass this porblem?
yito1
262 Posts
1
April 13th, 2011 23:00
Hi,
Can you connect it with first node by the reg query command?
Example:
reg query \\ \HKLM\software
yito1
262 Posts
0
April 13th, 2011 23:00
Hi,
This result means that it is the problem of the OS.
I think that it is a problem of the security.
Please investigate the setting of the OS thoroughly again.
Or you should reinstall OS.
EnvisionPlus
79 Posts
0
April 14th, 2011 01:00
If I add read pemission to "Networks" on HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurePipeServers\winreg on the initial server then the second server can run reg requery successfully.
But run the AutoStart setup again it still can not reterieve the configuration.
Any other ideas?
EnvisionPlus
79 Posts
0
April 14th, 2011 02:00
Yes, they have the same administrator password.
Usually the two servers are run by a user call A which is the administrator, A is created on both of them. And A has the same password on the two servers.
Thanks
yito1
262 Posts
0
April 14th, 2011 02:00
Hi,
You should not change this value.
I think that I complicate the problem.
Because the problem doesn't occur in my environment.
Moreover, the Administrators group can access it by default.
Is the password of administrator the same?
yito1
262 Posts
0
April 14th, 2011 04:00
Hi,
Are this server and the user registered with the console?
EnvisionPlus
79 Posts
0
April 14th, 2011 19:00
Yes, the user/server is already added. But still can not get configuration.
Thanks
EnvisionPlus
79 Posts
0
April 14th, 2011 20:00
Hi Yoshinobu Ito,
AutoStart is integrated into our solution and we need to provide support to our users. It is desired to support retreiving configuration but acturally not -- intuitively we will be afraid whether the dual servers can work if it can not retrieve configuration from the primary node and decide whether to quit the installation.
There should be some reason and we'd better to know why.
Thanks
yito1
262 Posts
0
April 14th, 2011 20:00
Hi,
Please input the Domain name with the manual according to this explanation.
The installation is possible if it does so.
I cannot understand why you investigate it.
yito1
262 Posts
0
April 14th, 2011 21:00
Hi,
I reproduced it.
And, it was possible to install it correctly by inputting the domain name with the manual.
Only the administrators succeeds in the mechanism of this Retrieve.
It is a peculiar problem to Windows2008.
Therefore, the thing that there is a change in the specification of the security of Windows2008 might be shown.
Therefore, if the reason is pursued, it might be difficult.